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Summary Job Description | Tasks | |||
Monitor and control electronic computer and peripheral electronic data processing equipment to process business, scientific, engineering, and other data according to operating instructions. Monitor and respond to operating and error messages. May enter commands at a computer terminal and set controls on computer and peripheral devices. | Enter commands, using computer terminal, and activate controls on computer and peripheral equipment to integrate and operate equipment. | |||
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Monitor the system for equipment failure or errors in performance. | ||||
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Notify supervisor or computer maintenance technicians of equipment malfunctions. | ||||
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Respond to program error messages by finding and correcting problems or terminating the program. | ||||
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Read job set-up instructions to determine equipment to be used, order of use, material such as disks and paper to be loaded, and control settings. | ||||
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Operate spreadsheet programs and other types of software to load and manipulate data and to produce reports. | ||||
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Retrieve, separate and sort program output as needed, and send data to specified users. | ||||
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Load peripheral equipment with selected materials for operating runs, or oversee loading of peripheral equipment by peripheral equipment operators. | ||||
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Answer telephone calls to assist computer users encountering problems. | ||||
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Oversee the operation of computer hardware systems, including coordinating and scheduling the use of computer terminals and networks to ensure efficient use. | ||||
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Record information such as computer operating time, problems that occurred, and actions taken. | ||||
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Clear equipment at end of operating run and review schedule to determine next assignment. | ||||
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Type command on keyboard to transfer encoded data from memory unit to magnetic tape and assist in labeling, classifying, cataloging and maintaining tapes. | ||||
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Supervise and train peripheral equipment operators and computer operator trainees. | ||||
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Help programmers and systems analysts test and debug new programs. | ||||
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CompGeo Salary Survey Benchmark Job Summary and Competencies
Computer Oprtr-All Levels Combined
The Benchmark Job Description below represents the specific Position Characteristics of the job used in the Salary Survey. Benchmark Job Descriptions should be inspected carefully to review the degree of matching between an organizations' Job and the Salary Survey Benchmark. Matching internal Jobs to Salary Survey Benchmark Jobs should not be done on Job Title alone. A thorough comparison of Salary Survey Benchmark to Internal Job Descriptions is recommended. A good overlap should exist on any comparisons used on critical Job Dimensions and Competencies.- Job Description
- Knowledges
- Skills
- Abilites
- Tools and Technology
- Education and Experience
- Alternate Job Titles
- Salaries
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Important Knowledge Competencies | Competency Description | |||
Computers and Electronics | Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming. | |||
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Customer and Personal Service | Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. | |||
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English Language | Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. | |||
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Clerical | Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. | |||
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Telecommunications | Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems. | |||
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Public Safety and Security | Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions. | |||
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Important Skill Competencies | Competency Description | |||
Operation Monitoring | Watching gauges, dials, or other indicators to make sure a machine is working properly. | |||
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Reading Comprehension | Understanding written sentences and paragraphs in work related documents. | |||
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Monitoring | Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action. | |||
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Active Listening | Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. | |||
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Speaking | Talking to others to convey information effectively. | |||
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Critical Thinking | Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. | |||
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Complex Problem Solving | Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions. | |||
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Operation and Control | Controlling operations of equipment or systems. | |||
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Time Management | Managing one's own time and the time of others. | |||
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Writing | Communicating effectively in writing as appropriate for the needs of the audience. | |||
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Active Learning | Understanding the implications of new information for both current and future problem-solving and decision-making. | |||
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Coordination | Adjusting actions in relation to others' actions. | |||
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Quality Control Analysis | Conducting tests and inspections of products, services, or processes to evaluate quality or performance. | |||
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Judgment and Decision Making | Considering the relative costs and benefits of potential actions to choose the most appropriate one. | |||
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Systems Analysis | Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes. | |||
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Social Perceptiveness | Being aware of others' reactions and understanding why they react as they do. | |||
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Service Orientation | Actively looking for ways to help people. | |||
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Troubleshooting | Determining causes of operating errors and deciding what to do about it. | |||
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Persuasion | Persuading others to change their minds or behavior. | |||
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Systems Evaluation | Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system. | |||
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Management of Personnel Resources | Motivating, developing, and directing people as they work, identifying the best people for the job. | |||
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Important Ability Competencies | Competency Description | |||
Problem Sensitivity | The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. | |||
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Near Vision | The ability to see details at close range (within a few feet of the observer). | |||
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Oral Comprehension | The ability to listen to and understand information and ideas presented through spoken words and sentences. | |||
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Information Ordering | The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations). | |||
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Perceptual Speed | The ability to quickly and accurately compare similarities and differences among sets of letters, numbers, objects, pictures, or patterns. The things to be compared may be presented at the same time or one after the other. This ability also includes comparing a presented object with a remembered object. | |||
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Selective Attention | The ability to concentrate on a task over a period of time without being distracted. | |||
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Written Comprehension | The ability to read and understand information and ideas presented in writing. | |||
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Oral Expression | The ability to communicate information and ideas in speaking so others will understand. | |||
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Deductive Reasoning | The ability to apply general rules to specific problems to produce answers that make sense. | |||
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Flexibility of Closure | The ability to identify or detect a known pattern (a figure, object, word, or sound) that is hidden in other distracting material. | |||
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Finger Dexterity | The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects. | |||
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Speech Recognition | The ability to identify and understand the speech of another person. | |||
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Speech Clarity | The ability to speak clearly so others can understand you. | |||
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Written Expression | The ability to communicate information and ideas in writing so others will understand. | |||
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Inductive Reasoning | The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). | |||
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Fluency of Ideas | The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity). | |||
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Category Flexibility | The ability to generate or use different sets of rules for combining or grouping things in different ways. | |||
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Far Vision | The ability to see details at a distance. | |||
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Visualization | The ability to imagine how something will look after it is moved around or when its parts are moved or rearranged. | |||
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Originality | The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem. | |||
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Visual Color Discrimination | The ability to match or detect differences between colors, including shades of color and brightness. | |||
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Hearing Sensitivity | The ability to detect or tell the differences between sounds that vary in pitch and loudness. | |||
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Tools/Technology Example | Product Category | |||
BMC CONTROL-M software | Operating system software | |||
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BMC CONTROL-O | Operating system software | |||
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BMC PATROL software | Network monitoring software | |||
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BMC Remedy IT Service Management Suite | Helpdesk or call center software | |||
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Business Objects Crystal Reports | Data base reporting software | |||
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CA 11 Workload Automation Restart and Tracking | Operating system software | |||
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CA 7 Workload Automation | Operating system software | |||
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CA Automation Point | Operating system software | |||
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CA Unicenter TNG | Operating system software | |||
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Citrix software | Access software | |||
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Common business oriented language COBOL | Development environment software | |||
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Customer information control system CICS software | Transaction server software | |||
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Data3 ENGUARD | Backup or archival software | |||
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Disk operating system DOS software | Operating system software | |||
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EMC AlphaStor | Storage networking software | |||
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EMC Legato NetWorker | Backup or archival software | |||
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Email software | Electronic mail software | |||
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File transfer protocol FTP software | Filesystem software | |||
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Hewlett-Packard HP OpenVMS | Operating system software | |||
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Hewlett-Packard HP OpenView Service Center | Helpdesk or call center software | |||
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Hewlett-Packard HP OpenView software | Network monitoring software | |||
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IBM DB2 | Data base user interface and query software | |||
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IBM Informix | Object oriented data base management software | |||
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IBM Lotus Notes | Electronic mail software | |||
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IBM Tivoli NetView Distribution Manager | Filesystem software | |||
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IBM Tivoli OMEGAMON XE for CICS on z/OS | Network monitoring software | |||
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IBM Tivoli Workload Scheduler | Operating system software | |||
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IBM WebSphere | Application server software | |||
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IBM i | Operating system software | |||
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Ipswitch WhatsUp Gold | Network monitoring software | |||
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Job control language JCL | Operating system software | |||
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Linux | Operating system software | |||
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Local area network LAN software | LAN software | |||
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MVS software | Operating system software | |||
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Microsoft Access | Data base user interface and query software | |||
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Microsoft Excel | Spreadsheet software | |||
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Microsoft Exchange | Electronic mail software | |||
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Microsoft Office Visio | Charting software | |||
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Microsoft Office software | Office suite software | |||
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Microsoft Outlook | Electronic mail software | |||
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Microsoft SharePoint | Network conferencing software | |||
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Microsoft Windows | Operating system software | |||
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Microsoft Windows Server | Operating system software | |||
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Microsoft Word | Word processing software | |||
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Novell NetWare | Network monitoring software | |||
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Operating system monitoring software | Operating system software | |||
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Oracle DBMS | Data base user interface and query software | |||
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Practical extraction and reporting language Perl | Object or component oriented development software | |||
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Python | Object or component oriented development software | |||
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SAP software | Enterprise resource planning ERP software | |||
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SPSS ShowCase Suite | Data base user interface and query software | |||
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Solaris | Operating system software | |||
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Storage area network SAN software | Storage networking software | |||
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Structured query language SQL | Data base user interface and query software | |||
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Sun Microsystems Java Enterprise System | Operating system software | |||
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Sybase SQL Anywhere | Data base user interface and query software | |||
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Symantec Veritas NetBackup | Backup or archival software | |||
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Tandem advanced command language TACL | Object or component oriented development software | |||
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Teradata Enterprise Data Warehouse | Data base user interface and query software | |||
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UNIX | Operating system software | |||
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Web browser software | Internet browser software | |||
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Wide area network WAN software | WAN switching software and firmware | |||
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Backup drives | Electronic media or data duplicating equipment | |||
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Check signers | Check endorsing machines | |||
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Computer hard disk drives | Hard disk drives | |||
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Computer servers | Computer servers | |||
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Computer tape drives | Tape drives | |||
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Computer terminals | Mainframe console or dumb terminals | |||
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Decollating equipment | Paper cutting machines or accessories | |||
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Disk storage units | Hard disk drives | |||
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Email servers | Computer servers | |||
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Form bursters | Paper cutting machines or accessories | |||
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High speed impact printers | Dot matrix printers | |||
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Impact printers | Dot matrix printers | |||
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Laser printers | Laser printers | |||
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Magnetic card readers | Magnetic card readers | |||
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Magnetic tape units MTU | Tape drives | |||
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Mainframe computers | Mainframe computers | |||
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Minicomputers | Computer servers | |||
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Modems | Modems | |||
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Multi-line telephone systems | Special purpose telephones | |||
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Network routers | Network routers | |||
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Personal computers | Personal computers | |||
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Plotters | Plotter printers | |||
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Robotic tape libraries | Tape drive libraries | |||
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Scanners | Scanners | |||
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Prerequisite Qualification Category | Education and Experience Level | |||
Required Level of Education | Associate's Degree (or other 2-year degree) | |||
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Related Work Experience | Over 1 year, up to and including 2 years | |||
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On-the-Job Training | Over 1 month, up to and including 3 months | |||
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On-Site or In-Plant Training | Over 3 months, up to and including 6 months | |||
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Related Work Experience | Over 2 years, up to and including 4 years | |||
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On-Site or In-Plant Training | Up to and including 1 month | |||
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Alternate Job Title(s) | |||
Card Sorter | |||
Card Tape Converter Operator | |||
Computer Console Operator | |||
Computer Operator | |||
Computer Peripheral Equipment Operator | |||
Computer Programmer | |||
Computer Specialist | |||
Computer Systems Support Specialist | |||
Computer Technician | |||
Computing Machine Operator | |||
Console Operator | |||
Data Processing Auxiliary Equipment Operator | |||
Data Processing Clerk | |||
Data Processor | |||
Digital Computer Operator | |||
Digitizer Operator | |||
Encoding Machine Operator | |||
Environmental Web Crawler | |||
Equipment Operator | |||
High Speed Printer Operator | |||
Imaging Specialist | |||
Information Systems Operator | |||
Information Technology Manager | |||
Information Technology Specialist | |||
Input Output Clerk | |||
Micro Computer Data Processor | |||
Network Manager | |||
Office Automation Clerk | |||
Operations and Maintenance Technician | |||
Peripheral EDP Equipment Operator | |||
Peripheral Equipment Operator | |||
Software Technician | |||
Sorting Machine Operator | |||
System Support Technician | |||
Systems Operator | |||
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