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Summary Job Description | Tasks | |||
Conduct organizational studies and evaluations, design systems and procedures, conduct work simplification and measurement studies, and prepare operations and procedures manuals to assist management in operating more efficiently and effectively. Includes program analysts and management consultants. | Gather and organize information on problems or procedures. | |||
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Analyze data gathered and develop solutions or alternative methods of proceeding. | ||||
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Confer with personnel concerned to ensure successful functioning of newly implemented systems or procedures. | ||||
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Develop and implement records management program for filing, protection, and retrieval of records, and assure compliance with program. | ||||
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Review forms and reports and confer with management and users about format, distribution, and purpose, and to identify problems and improvements. | ||||
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Interview personnel and conduct on-site observation to ascertain unit functions, work performed, and methods, equipment, and personnel used. | ||||
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Document findings of study and prepare recommendations for implementation of new systems, procedures, or organizational changes. | ||||
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Prepare manuals and train workers in use of new forms, reports, procedures or equipment, according to organizational policy. | ||||
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Design, evaluate, recommend, and approve changes of forms and reports. | ||||
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Plan study of work problems and procedures, such as organizational change, communications, information flow, integrated production methods, inventory control, or cost analysis. | ||||
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Recommend purchase of storage equipment and design area layout to locate equipment in space available. | ||||
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CompGeo Salary Survey Benchmark Job Summary and Competencies
Management Analysts
The Benchmark Job Description below represents the specific Position Characteristics of the job used in the Salary Survey. Benchmark Job Descriptions should be inspected carefully to review the degree of matching between an organizations' Job and the Salary Survey Benchmark. Matching internal Jobs to Salary Survey Benchmark Jobs should not be done on Job Title alone. A thorough comparison of Salary Survey Benchmark to Internal Job Descriptions is recommended. A good overlap should exist on any comparisons used on critical Job Dimensions and Competencies.- Job Description
- Knowledges
- Skills
- Abilites
- Tools and Technology
- Education and Experience
- Alternate Job Titles
- Salaries
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Important Knowledge Competencies | Competency Description | |||
Customer and Personal Service | Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. | |||
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Administration and Management | Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. | |||
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English Language | Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. | |||
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Personnel and Human Resources | Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems. | |||
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Computers and Electronics | Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming. | |||
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Clerical | Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. | |||
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Sales and Marketing | Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems. | |||
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Education and Training | Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects. | |||
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Psychology | Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders. | |||
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Law and Government | Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process. | |||
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Public Safety and Security | Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions. | |||
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Economics and Accounting | Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data. | |||
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Important Skill Competencies | Competency Description | |||
Reading Comprehension | Understanding written sentences and paragraphs in work related documents. | |||
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Active Listening | Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. | |||
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Speaking | Talking to others to convey information effectively. | |||
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Critical Thinking | Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. | |||
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Complex Problem Solving | Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions. | |||
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Writing | Communicating effectively in writing as appropriate for the needs of the audience. | |||
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Judgment and Decision Making | Considering the relative costs and benefits of potential actions to choose the most appropriate one. | |||
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Monitoring | Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action. | |||
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Social Perceptiveness | Being aware of others' reactions and understanding why they react as they do. | |||
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Systems Analysis | Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes. | |||
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Systems Evaluation | Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system. | |||
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Active Learning | Understanding the implications of new information for both current and future problem-solving and decision-making. | |||
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Coordination | Adjusting actions in relation to others' actions. | |||
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Time Management | Managing one's own time and the time of others. | |||
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Operations Analysis | Analyzing needs and product requirements to create a design. | |||
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Negotiation | Bringing others together and trying to reconcile differences. | |||
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Management of Personnel Resources | Motivating, developing, and directing people as they work, identifying the best people for the job. | |||
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Learning Strategies | Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things. | |||
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Persuasion | Persuading others to change their minds or behavior. | |||
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Instructing | Teaching others how to do something. | |||
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Service Orientation | Actively looking for ways to help people. | |||
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Important Ability Competencies | Competency Description | |||
Oral Comprehension | The ability to listen to and understand information and ideas presented through spoken words and sentences. | |||
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Oral Expression | The ability to communicate information and ideas in speaking so others will understand. | |||
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Written Comprehension | The ability to read and understand information and ideas presented in writing. | |||
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Written Expression | The ability to communicate information and ideas in writing so others will understand. | |||
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Inductive Reasoning | The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). | |||
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Problem Sensitivity | The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. | |||
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Deductive Reasoning | The ability to apply general rules to specific problems to produce answers that make sense. | |||
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Information Ordering | The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations). | |||
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Speech Clarity | The ability to speak clearly so others can understand you. | |||
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Speech Recognition | The ability to identify and understand the speech of another person. | |||
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Fluency of Ideas | The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity). | |||
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Near Vision | The ability to see details at close range (within a few feet of the observer). | |||
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Category Flexibility | The ability to generate or use different sets of rules for combining or grouping things in different ways. | |||
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Originality | The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem. | |||
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Mathematical Reasoning | The ability to choose the right mathematical methods or formulas to solve a problem. | |||
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Flexibility of Closure | The ability to identify or detect a known pattern (a figure, object, word, or sound) that is hidden in other distracting material. | |||
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Selective Attention | The ability to concentrate on a task over a period of time without being distracted. | |||
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Tools/Technology Example | Product Category | |||
Business Objects Crystal Reports | Data base reporting software | |||
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C++ | Object or component oriented development software | |||
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Ceridian software | Human resources software | |||
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Extensible markup language XML | Enterprise application integration software | |||
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IBM Cognos ReportNet | Enterprise resource planning ERP software | |||
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IBM Rational RequisitePro | Requirements analysis and system architecture software | |||
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Information Builders WebFOCUS | Enterprise resource planning ERP software | |||
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Microsoft Access | Data base user interface and query software | |||
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Microsoft Business Intelligence BI | Enterprise resource planning ERP software | |||
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Microsoft Excel | Spreadsheet software | |||
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Microsoft Office SharePoint Server MOSS | Network conferencing software | |||
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Microsoft Office Visio | Charting software | |||
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Microsoft Office software | Office suite software | |||
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Microsoft Outlook | Electronic mail software | |||
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Microsoft PowerPoint | Presentation software | |||
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Microsoft Project | Project management software | |||
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Microsoft SQL Server | Data base user interface and query software | |||
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Microsoft Team Foundation Server | Project management software | |||
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Microsoft Visual Basic | Development environment software | |||
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Microsoft Word | Word processing software | |||
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Novell GroupWise | Electronic mail software | |||
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Oracle Agile Product Lifecycle Management PLM | Enterprise resource planning ERP software | |||
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Oracle Business Intelligence Publisher | Enterprise resource planning ERP software | |||
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Oracle JD Edwards EnterpriseOne | Enterprise resource planning ERP software | |||
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Oracle PeopleSoft | Enterprise resource planning ERP software | |||
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SAP software | Enterprise resource planning ERP software | |||
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SAS Web Report Studio | Enterprise resource planning ERP software | |||
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SAS software | Analytical or scientific software | |||
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The MathWorks MATLAB | Analytical or scientific software | |||
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Web browser software | Internet browser software | |||
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Desktop computers | Desktop computers | |||
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Laptop computers | Notebook computers | |||
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Liquid crystal display LCD video projectors | Liquid crystal display projector | |||
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Personal computers | Personal computers | |||
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Universal serial bus USB flash drives | High capacity removable media drives | |||
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Prerequisite Qualification Category | Education and Experience Level | |||
On-the-Job Training | Over 3 months, up to and including 6 months | |||
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Related Work Experience | Over 2 years, up to and including 4 years | |||
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Required Level of Education | Bachelor's Degree | |||
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On-Site or In-Plant Training | Over 3 months, up to and including 6 months | |||
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Alternate Job Title(s) | |||
Administrative Analyst | |||
Adviser Sales | |||
Analyst Sales | |||
Analyzer Sales | |||
Business Analyst | |||
Business Consultant | |||
Business Development Analyst | |||
Business Management Analyst | |||
Business Management Consultant | |||
Business Operations Analyst | |||
Business Process Analyst | |||
Business Process Consultant | |||
Clerical Methods Analyst | |||
Commercial Specialist | |||
Consultant | |||
Consultant Sales | |||
Dealer Analyst | |||
Employment Programs Analyst | |||
Forms Analysis Manager | |||
Forms Analyst | |||
Health Program Analyst | |||
Health Program Specialist | |||
Health Systems Analyst | |||
Healthcare Consultant | |||
Human Resource Analyst | |||
Industrial Analyst | |||
Management Analyst | |||
Management Consultant | |||
Management Scientist | |||
Organizational Development Consultant | |||
Performance Consultant | |||
Price Analyst | |||
Program Development Specialist | |||
Program Evaluator | |||
Program Management Analyst | |||
Project Management Analyst | |||
Project Manager | |||
Purchase Analyst | |||
Purchase Price Analyst | |||
Quality Control Analyst | |||
Records Analysis Manager | |||
Records Management Analyst | |||
Records Management Director | |||
Reports Analysis Manager | |||
Reports Analyst | |||
Staffing Consultant | |||
Survey Analyst | |||
Technical Analyst | |||
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