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Summary Job Description | Tasks | |||
Receive and disburse money in establishments other than financial institutions. May use electronic scanners, cash registers, or related equipment. May process credit or debit card transactions and validate checks. | Receive payment by cash, check, credit cards, vouchers, or automatic debits. | |||
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Issue receipts, refunds, credits, or change due to customers. | ||||
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Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change. | ||||
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Greet customers entering establishments. | ||||
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Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners. | ||||
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Issue trading stamps, and redeem food stamps and coupons. | ||||
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Answer customers' questions, and provide information on procedures or policies. | ||||
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Cash checks for customers. | ||||
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Weigh items sold by weight to determine prices. | ||||
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Calculate total payments received during a time period, and reconcile this with total sales. | ||||
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Compute and record totals of transactions. | ||||
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Sell tickets and other items to customers. | ||||
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Keep periodic balance sheets of amounts and numbers of transactions. | ||||
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Bag, box, wrap, or gift-wrap merchandise, and prepare packages for shipment. | ||||
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Sort, count, and wrap currency and coins. | ||||
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Process merchandise returns and exchanges. | ||||
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Pay company bills by cash, vouchers, or checks. | ||||
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Request information or assistance using paging systems. | ||||
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Stock shelves, and mark prices on shelves and items. | ||||
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Compile and maintain non-monetary reports and records. | ||||
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Monitor checkout stations to ensure that they have adequate cash available and that they are staffed appropriately. | ||||
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Post charges against guests' or patients' accounts. | ||||
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Offer customers carry-out service at the completion of transactions. | ||||
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Assist customers by providing information and resolving their complaints. | ||||
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Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans. | ||||
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Assist with duties in other areas of the store, such as monitoring fitting rooms or bagging and carrying out customers' items. | ||||
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Supervise others and provide on-the-job training. | ||||
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CompGeo Salary Survey Benchmark Job Summary and Competencies
Cashier - All Levels Combined
The Benchmark Job Description below represents the specific Position Characteristics of the job used in the Salary Survey. Benchmark Job Descriptions should be inspected carefully to review the degree of matching between an organizations' Job and the Salary Survey Benchmark. Matching internal Jobs to Salary Survey Benchmark Jobs should not be done on Job Title alone. A thorough comparison of Salary Survey Benchmark to Internal Job Descriptions is recommended. A good overlap should exist on any comparisons used on critical Job Dimensions and Competencies.- Job Description
- Knowledges
- Skills
- Abilites
- Tools and Technology
- Education and Experience
- Alternate Job Titles
- Salaries
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Important Knowledge Competencies | Competency Description | |||
Customer and Personal Service | Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. | |||
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Mathematics | Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications. | |||
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English Language | Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. | |||
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Sales and Marketing | Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems. | |||
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Important Skill Competencies | Competency Description | |||
Active Listening | Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. | |||
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Speaking | Talking to others to convey information effectively. | |||
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Service Orientation | Actively looking for ways to help people. | |||
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Mathematics | Using mathematics to solve problems. | |||
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Social Perceptiveness | Being aware of others' reactions and understanding why they react as they do. | |||
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Critical Thinking | Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. | |||
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Monitoring | Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action. | |||
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Judgment and Decision Making | Considering the relative costs and benefits of potential actions to choose the most appropriate one. | |||
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Time Management | Managing one's own time and the time of others. | |||
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Important Ability Competencies | Competency Description | |||
Oral Expression | The ability to communicate information and ideas in speaking so others will understand. | |||
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Oral Comprehension | The ability to listen to and understand information and ideas presented through spoken words and sentences. | |||
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Near Vision | The ability to see details at close range (within a few feet of the observer). | |||
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Speech Recognition | The ability to identify and understand the speech of another person. | |||
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Speech Clarity | The ability to speak clearly so others can understand you. | |||
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Written Comprehension | The ability to read and understand information and ideas presented in writing. | |||
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Problem Sensitivity | The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. | |||
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Information Ordering | The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations). | |||
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Number Facility | The ability to add, subtract, multiply, or divide quickly and correctly. | |||
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Deductive Reasoning | The ability to apply general rules to specific problems to produce answers that make sense. | |||
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Inductive Reasoning | The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). | |||
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Mathematical Reasoning | The ability to choose the right mathematical methods or formulas to solve a problem. | |||
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Selective Attention | The ability to concentrate on a task over a period of time without being distracted. | |||
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Written Expression | The ability to communicate information and ideas in writing so others will understand. | |||
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Category Flexibility | The ability to generate or use different sets of rules for combining or grouping things in different ways. | |||
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Arm-Hand Steadiness | The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position. | |||
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Finger Dexterity | The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects. | |||
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Trunk Strength | The ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without 'giving out' or fatiguing. | |||
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Tools/Technology Example | Product Category | |||
Accounting software | Accounting software | |||
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Bookkeeping software | Accounting software | |||
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Database software | Data base user interface and query software | |||
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Electronic medical record EMR software | Data base user interface and query software | |||
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Point of sale POS software | Point of sale POS software | |||
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ReliaSoft Prism | Data base user interface and query software | |||
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10-key calculators | Calculators or accessories | |||
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Belt conveyors | Belt conveyors | |||
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Cardboard balers | Packaging compactors | |||
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Cash registers | Cash registers | |||
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Credit card scanners | Magnetic card readers | |||
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Desktop computers | Desktop computers | |||
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Electronic funds transfer EFT terminals | Electronic funds transfer point of sale equipment | |||
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Food scales | Commercial use scales | |||
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Gas pump controllers | Fluid regulators | |||
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Handheld bar code scanners | Bar code reader equipment | |||
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Laser printers | Laser printers | |||
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Lottery ticket machines | Ticket dispensing machines | |||
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Money order machines | Ticket dispensing machines | |||
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Personal computers | Personal computers | |||
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Stationary bar code scanners | Bar code reader equipment | |||
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Surveillance cameras | Security cameras | |||
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Ticket dispensing machines | Ticket dispensing machines | |||
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Trash compactors | Packaging compactors | |||
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Prerequisite Qualification Category | Education and Experience Level | |||
On-Site or In-Plant Training | Up to and including 1 month | |||
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On-the-Job Training | Anything beyond short demonstration, up to and including 1 month | |||
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Related Work Experience | None | |||
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Required Level of Education | Less than a High School Diploma | |||
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Required Level of Education | High School Diploma (or GED or High School Equivalence Certificate) | |||
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Alternate Job Title(s) | |||
Admissions Gate Attendant | |||
All Purpose Clerk (APC) | |||
Auction Clerk | |||
Bartender | |||
Bottle Booth Attendant | |||
Box Office Attendant | |||
Bridge Toll Collector | |||
Cafeteria Clerk | |||
Cafeteria or Lunchroom Checker | |||
Cage Cashier | |||
Cash Checker | |||
Cash Office Worker | |||
Cash Person | |||
Cash Register Operator | |||
Cashier | |||
Cashier Host/Hostess | |||
Cashier Wrapper | |||
Cashier and Salesperson | |||
Cashier or Checker Stock Clerk | |||
Casino Change Attendant | |||
Center Aisle Cashier | |||
Central Aisle Cashier | |||
Change Booth Attendant | |||
Change Person | |||
Check Cashier | |||
Check Out Cashier | |||
Check Out Clerk | |||
Checker | |||
Checker Cashier | |||
Checkout Operator | |||
Clerk | |||
Clerk Cashier | |||
Clerk Checker | |||
Collector | |||
Convenience Store Clerk | |||
Courtesy Booth Cashier | |||
Credit Cashier | |||
Customer Assistant | |||
Customer Service Representative (CSR) | |||
Customer Service Specialist | |||
Disbursement Clerk | |||
Disbursing Agent | |||
Disbursing Officer | |||
Drivers' Cash Clerk | |||
Fare Collector | |||
Fast Food Cashier | |||
Floor Cashier | |||
Food Checker | |||
Front End Assistant | |||
Gas Station Cashier | |||
Grocery Cashier | |||
Grocery Checker | |||
Grocery Clerk | |||
Grocery Clerk, Checking | |||
Grocery Clerk, Selling | |||
Head Cashier | |||
Hostess Cashier | |||
Hotel Dining Room Cashier | |||
Hotel and Dining Room Cashier | |||
Information Clerk Cashier | |||
Landfill Attendant | |||
Merchandising Assistant | |||
Money Counter | |||
Mutuel Cashier | |||
Mutuel Clerk | |||
Mutuel Teller | |||
Parimutuel Ticket Cashier | |||
Parimutuel Ticket Seller | |||
Paymaster of Purses | |||
Restaurant Cashier | |||
Retail Cashier | |||
Sales Assistant | |||
Sales Associate | |||
Sales Clerk | |||
Sales Store Checker | |||
Service Counter Cashier | |||
Service Station Cashier | |||
Sheet Writer | |||
Snack Bar Cashier | |||
Station Cashier | |||
Store Clerk Cashier | |||
Store Clerk Checker | |||
Teller | |||
Ticket Agent | |||
Ticket Clerk | |||
Ticket Dispatcher | |||
Ticket Seller | |||
Toll Booth Operator | |||
Toll Bridge Operator | |||
Toll Collector | |||
Toll Gate Keeper | |||
Toll Gate Tender | |||
Tube Carrier | |||
Tube Room Cashier | |||
Tube Teller | |||
Turnstile Collector | |||
Wrapper Cashier | |||
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