CompGeo Salary Survey Benchmark Job Summary and Competencies

Mail Clerks, Except Machine Operators/Postal Service

Mail Clerks, Except Machine Operators/Postal Service

The Benchmark Job Description below represents the specific Position Characteristics of the job used in the Salary Survey. Benchmark Job Descriptions should be inspected carefully to review the degree of matching between an organizations' Job and the Salary Survey Benchmark. Matching internal Jobs to Salary Survey Benchmark Jobs should not be done on Job Title alone. A thorough comparison of Salary Survey Benchmark to Internal Job Descriptions is recommended. A good overlap should exist on any comparisons used on critical Job Dimensions and Competencies.
 
CompGeo Occupation Group: Clerical/Secretarial
Job Family: Clerical
Benchmark Title: Mail Clerks, Except Machine Operators/Postal Service
 
Summary Job Description Tasks
Prepare incoming and outgoing mail for distribution. Duties include time stamping, opening, reading, sorting, and routing incoming mail, sealing, stamping, and affixing postage to outgoing mail or packages, and keeping necessary records and completed forms. Seal or open envelopes, by hand or by using machines.
 
Affix postage to packages or letters by hand, or stamp materials, using postage meters.
 
Verify that items are addressed correctly, marked with the proper postage, and in suitable condition for processing.
 
Place incoming or outgoing letters or packages into sacks or bins based on destination or type, and place identifying tags on sacks or bins.
 
Clear jams in sortation equipment.
 
Sort and route incoming mail, and collect outgoing mail, using carts as necessary.
 
Weigh packages or letters to determine postage needed, using weighing scales and rate charts.
 
Determine manner in which mail is to be sent, and prepare it for delivery to mailing facilities.
 
Lift and unload containers of mail or parcels onto equipment for transportation to sortation stations.
 
Wrap packages or bundles by hand, or by using tying machines.
 
Fold letters or circulars and insert them in envelopes.
 
Remove from machines printed materials such as labeled articles, postmarked envelopes or tape, and folded sheets.
 
Add ink, fill paste reservoirs, and change machine ribbons when necessary.
 
Start machines that automatically feed plates, stencils, or tapes through mechanisms, and observe machine operations in order to detect any malfunctions.
 
Read production orders to determine types and sizes of items scheduled for printing and mailing.
 
Mail merchandise samples or promotional literature in response to requests.
 
Inspect mail machine output for defects; determine how to eliminate causes of any defects.
 
Remove containers of sorted mail/parcels, and transfer them to designated areas according to established procedures.
 
Contact delivery or courier services to arrange delivery of letters and parcels.
 
Insert material for printing or addressing into loading racks on machines, select type or die sizes, and position plates, stencils, or tapes in machine magazines.
 
Stamp dates and times of receipt of incoming mail.
 
Operate computer-controlled keyboards or voice recognition equipment in order to direct items according to established routing schemes.
 
Adjust guides, rollers, loose card inserters, weighing machines, and tying arms, using rules and hand tools.
 
Accept and check containers of mail or parcels from large volume mailers, couriers, and contractors.
 
Release packages or letters to customers upon presentation of written notices or other identification.
 
Answer inquiries regarding shipping or mailing policies.
 
Use equipment such as forklifts and automated "trains" to move containers of mail.
 
Sell mail products, and accept payment for products and mailing charges.
 
Operate embossing machines or typewriters to make corrections, additions, and changes to address plates.
 
Prepare incoming and outgoing mail for distribution. Duties include time stamping, opening, reading, sorting, and routing incoming mail, sealing, stamping, and affixing postage to outgoing mail or packages, and keeping necessary records and completed forms.
 
 
CompGeo Occupation Group: Clerical/Secretarial
Job Family: Clerical
Benchmark Title: Mail Clerks, Except Machine Operators/Postal Service
 
Important Skill Competencies Competency Description
Reading Comprehension Understanding written sentences and paragraphs in work related documents.
 
Critical Thinking Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
 
Monitoring Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
 
Active Listening Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
 
Speaking Talking to others to convey information effectively.
 
Social Perceptiveness Being aware of others' reactions and understanding why they react as they do.
 
Writing Communicating effectively in writing as appropriate for the needs of the audience.
 
Operation Monitoring Watching gauges, dials, or other indicators to make sure a machine is working properly.
 
Operation and Control Controlling operations of equipment or systems.
 
Judgment and Decision Making Considering the relative costs and benefits of potential actions to choose the most appropriate one.
 
Time Management Managing one's own time and the time of others.
 
 
CompGeo Occupation Group: Clerical/Secretarial
Job Family: Clerical
Benchmark Title: Mail Clerks, Except Machine Operators/Postal Service
 
Important Ability Competencies Competency Description
Near Vision The ability to see details at close range (within a few feet of the observer).
 
Category Flexibility The ability to generate or use different sets of rules for combining or grouping things in different ways.
 
Selective Attention The ability to concentrate on a task over a period of time without being distracted.
 
Oral Comprehension The ability to listen to and understand information and ideas presented through spoken words and sentences.
 
Problem Sensitivity The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
 
Information Ordering The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
 
Finger Dexterity The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects.
 
Speech Recognition The ability to identify and understand the speech of another person.
 
Written Comprehension The ability to read and understand information and ideas presented in writing.
 
Oral Expression The ability to communicate information and ideas in speaking so others will understand.
 
Arm-Hand Steadiness The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position.
 
Speech Clarity The ability to speak clearly so others can understand you.
 
Written Expression The ability to communicate information and ideas in writing so others will understand.
 
Deductive Reasoning The ability to apply general rules to specific problems to produce answers that make sense.
 
Inductive Reasoning The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
 
Manual Dexterity The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects.
 
Trunk Strength The ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without 'giving out' or fatiguing.
 
 
CompGeo Occupation Group: Clerical/Secretarial
Job Family: Clerical
Benchmark Title: Mail Clerks, Except Machine Operators/Postal Service
 
Prerequisite Qualification Category Education and Experience Level
Related Work Experience None
 
Required Level of Education Less than a High School Diploma
 
On-Site or In-Plant Training Up to and including 1 month
 
On-Site or In-Plant Training None
 
On-the-Job Training Anything beyond short demonstration, up to and including 1 month
 
Required Level of Education High School Diploma (or GED or High School Equivalence Certificate)
 
On-the-Job Training None or short demonstration
 
 
CompGeo Occupation Group: Clerical/Secretarial
Job Family: Clerical
Benchmark Title: Mail Clerks, Except Machine Operators/Postal Service
 
Alternate Job Title(s)
Addressing Machine Operator
Addressograph Operator
Advertising Inserter
Canceling Machine Operator
Dead Mail Checker
Direct Mail Clerk
Distribution Clerk
Envelope Sealer Operator
Express Clerk
Folding Machine Operator
Insert Operator
Inserter Operator
Inserting Machine Operator
Mail Caller
Mail Censor
Mail Clerk
Mail Distributor
Mail Machine Operator
Mail Opener
Mail Reader
Mail Room Clerk
Mail Sorter
Mail Technician
Mail Weigher
Mailer
Mailer Apprentice
Mailing Clerk
Mailing Machine Operator
Mailroom Clerk
Mailroom Supervisor
Office Copy Selector
Packaging Clerk
Packaging Specialist
Parcel Post Clerk
Pneumatic Tube Operator
Production Worker
Radio Message Router
Registered Mail Clerk
Sealing and Canceling Machine Operator
Shipping Clerk
Slot Tag Inserter
Stock Clerk
Trust Mail Clerk
Tube Operator
Tube Station Attendant
Wing Mailer Machine Operator
Wrong Address Clerk
 
CompGeo Occupation Group: Clerical/Secretarial
Job Family: Clerical
Benchmark Title: Mail Clerks, Except Machine Operators/Postal Service
 
 
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