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Summary Job Description | Tasks | |||
Prepare incoming and outgoing mail for distribution. Duties include time stamping, opening, reading, sorting, and routing incoming mail, sealing, stamping, and affixing postage to outgoing mail or packages, and keeping necessary records and completed forms. | Seal or open envelopes, by hand or by using machines. | |||
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Affix postage to packages or letters by hand, or stamp materials, using postage meters. | ||||
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Verify that items are addressed correctly, marked with the proper postage, and in suitable condition for processing. | ||||
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Place incoming or outgoing letters or packages into sacks or bins based on destination or type, and place identifying tags on sacks or bins. | ||||
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Clear jams in sortation equipment. | ||||
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Sort and route incoming mail, and collect outgoing mail, using carts as necessary. | ||||
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Weigh packages or letters to determine postage needed, using weighing scales and rate charts. | ||||
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Determine manner in which mail is to be sent, and prepare it for delivery to mailing facilities. | ||||
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Lift and unload containers of mail or parcels onto equipment for transportation to sortation stations. | ||||
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Wrap packages or bundles by hand, or by using tying machines. | ||||
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Fold letters or circulars and insert them in envelopes. | ||||
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Remove from machines printed materials such as labeled articles, postmarked envelopes or tape, and folded sheets. | ||||
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Add ink, fill paste reservoirs, and change machine ribbons when necessary. | ||||
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Start machines that automatically feed plates, stencils, or tapes through mechanisms, and observe machine operations in order to detect any malfunctions. | ||||
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Read production orders to determine types and sizes of items scheduled for printing and mailing. | ||||
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Mail merchandise samples or promotional literature in response to requests. | ||||
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Inspect mail machine output for defects; determine how to eliminate causes of any defects. | ||||
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Remove containers of sorted mail/parcels, and transfer them to designated areas according to established procedures. | ||||
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Contact delivery or courier services to arrange delivery of letters and parcels. | ||||
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Insert material for printing or addressing into loading racks on machines, select type or die sizes, and position plates, stencils, or tapes in machine magazines. | ||||
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Stamp dates and times of receipt of incoming mail. | ||||
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Operate computer-controlled keyboards or voice recognition equipment in order to direct items according to established routing schemes. | ||||
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Adjust guides, rollers, loose card inserters, weighing machines, and tying arms, using rules and hand tools. | ||||
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Accept and check containers of mail or parcels from large volume mailers, couriers, and contractors. | ||||
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Release packages or letters to customers upon presentation of written notices or other identification. | ||||
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Answer inquiries regarding shipping or mailing policies. | ||||
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Use equipment such as forklifts and automated "trains" to move containers of mail. | ||||
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Sell mail products, and accept payment for products and mailing charges. | ||||
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Operate embossing machines or typewriters to make corrections, additions, and changes to address plates. | ||||
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Prepare incoming and outgoing mail for distribution. Duties include time stamping, opening, reading, sorting, and routing incoming mail, sealing, stamping, and affixing postage to outgoing mail or packages, and keeping necessary records and completed forms. | ||||
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CompGeo Salary Survey Benchmark Job Summary and Competencies
Mail Clerks, Except Machine Operators/Postal Service
Mail Clerks, Except Machine Operators/Postal Service
The Benchmark Job Description below represents the specific Position Characteristics of the job used in the Salary Survey. Benchmark Job Descriptions should be inspected carefully to review the degree of matching between an organizations' Job and the Salary Survey Benchmark. Matching internal Jobs to Salary Survey Benchmark Jobs should not be done on Job Title alone. A thorough comparison of Salary Survey Benchmark to Internal Job Descriptions is recommended. A good overlap should exist on any comparisons used on critical Job Dimensions and Competencies.- Job Description
- Knowledges
- Skills
- Abilites
- Tools and Technology
- Education and Experience
- Alternate Job Titles
- Salaries
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Important Skill Competencies | Competency Description | |||
Reading Comprehension | Understanding written sentences and paragraphs in work related documents. | |||
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Critical Thinking | Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. | |||
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Monitoring | Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action. | |||
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Active Listening | Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. | |||
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Speaking | Talking to others to convey information effectively. | |||
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Social Perceptiveness | Being aware of others' reactions and understanding why they react as they do. | |||
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Writing | Communicating effectively in writing as appropriate for the needs of the audience. | |||
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Operation Monitoring | Watching gauges, dials, or other indicators to make sure a machine is working properly. | |||
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Operation and Control | Controlling operations of equipment or systems. | |||
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Judgment and Decision Making | Considering the relative costs and benefits of potential actions to choose the most appropriate one. | |||
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Time Management | Managing one's own time and the time of others. | |||
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Important Ability Competencies | Competency Description | |||
Near Vision | The ability to see details at close range (within a few feet of the observer). | |||
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Category Flexibility | The ability to generate or use different sets of rules for combining or grouping things in different ways. | |||
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Selective Attention | The ability to concentrate on a task over a period of time without being distracted. | |||
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Oral Comprehension | The ability to listen to and understand information and ideas presented through spoken words and sentences. | |||
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Problem Sensitivity | The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. | |||
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Information Ordering | The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations). | |||
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Finger Dexterity | The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects. | |||
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Speech Recognition | The ability to identify and understand the speech of another person. | |||
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Written Comprehension | The ability to read and understand information and ideas presented in writing. | |||
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Oral Expression | The ability to communicate information and ideas in speaking so others will understand. | |||
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Arm-Hand Steadiness | The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position. | |||
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Speech Clarity | The ability to speak clearly so others can understand you. | |||
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Written Expression | The ability to communicate information and ideas in writing so others will understand. | |||
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Deductive Reasoning | The ability to apply general rules to specific problems to produce answers that make sense. | |||
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Inductive Reasoning | The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). | |||
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Manual Dexterity | The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects. | |||
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Trunk Strength | The ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without 'giving out' or fatiguing. | |||
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Prerequisite Qualification Category | Education and Experience Level | |||
Related Work Experience | None | |||
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Required Level of Education | Less than a High School Diploma | |||
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On-Site or In-Plant Training | Up to and including 1 month | |||
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On-Site or In-Plant Training | None | |||
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On-the-Job Training | Anything beyond short demonstration, up to and including 1 month | |||
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Required Level of Education | High School Diploma (or GED or High School Equivalence Certificate) | |||
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On-the-Job Training | None or short demonstration | |||
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Alternate Job Title(s) | |||
Addressing Machine Operator | |||
Addressograph Operator | |||
Advertising Inserter | |||
Canceling Machine Operator | |||
Dead Mail Checker | |||
Direct Mail Clerk | |||
Distribution Clerk | |||
Envelope Sealer Operator | |||
Express Clerk | |||
Folding Machine Operator | |||
Insert Operator | |||
Inserter Operator | |||
Inserting Machine Operator | |||
Mail Caller | |||
Mail Censor | |||
Mail Clerk | |||
Mail Distributor | |||
Mail Machine Operator | |||
Mail Opener | |||
Mail Reader | |||
Mail Room Clerk | |||
Mail Sorter | |||
Mail Technician | |||
Mail Weigher | |||
Mailer | |||
Mailer Apprentice | |||
Mailing Clerk | |||
Mailing Machine Operator | |||
Mailroom Clerk | |||
Mailroom Supervisor | |||
Office Copy Selector | |||
Packaging Clerk | |||
Packaging Specialist | |||
Parcel Post Clerk | |||
Pneumatic Tube Operator | |||
Production Worker | |||
Radio Message Router | |||
Registered Mail Clerk | |||
Sealing and Canceling Machine Operator | |||
Shipping Clerk | |||
Slot Tag Inserter | |||
Stock Clerk | |||
Trust Mail Clerk | |||
Tube Operator | |||
Tube Station Attendant | |||
Wing Mailer Machine Operator | |||
Wrong Address Clerk | |||
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