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Summary Job Description | Tasks | |||
Verify and maintain records on incoming and outgoing shipments. Prepare items for shipment. Duties include assembling, addressing, stamping, and shipping merchandise or material; receiving, unpacking, verifying and recording incoming merchandise or material; and arranging for the transportation of products. | Examine contents and compare with records, such as manifests, invoices, or orders, to verify accuracy of incoming or outgoing shipment. | |||
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Prepare documents, such as work orders, bills of lading, and shipping orders to route materials. | ||||
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Determine shipping method for materials, using knowledge of shipping procedures, routes, and rates. | ||||
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Record shipment data, such as weight, charges, space availability, and damages and discrepancies, for reporting, accounting, and recordkeeping purposes. | ||||
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Contact carrier representative to make arrangements and to issue instructions for shipping and delivery of materials. | ||||
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Confer and correspond with establishment representatives to rectify problems, such as damages, shortages, and nonconformance to specifications. | ||||
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Requisition and store shipping materials and supplies to maintain inventory of stock. | ||||
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Deliver or route materials to departments, using work devices, such as handtruck, conveyor, or sorting bins. | ||||
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Compute amounts, such as space available, and shipping, storage, and demurrage charges, using calculator or price list. | ||||
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Pack, seal, label, and affix postage to prepare materials for shipping, using work devices such as hand tools, power tools, and postage meter. | ||||
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CompGeo Salary Survey Benchmark Job Summary and Competencies
Shipping, Receiving, and Traffic Clerks
The Benchmark Job Description below represents the specific Position Characteristics of the job used in the Salary Survey. Benchmark Job Descriptions should be inspected carefully to review the degree of matching between an organizations' Job and the Salary Survey Benchmark. Matching internal Jobs to Salary Survey Benchmark Jobs should not be done on Job Title alone. A thorough comparison of Salary Survey Benchmark to Internal Job Descriptions is recommended. A good overlap should exist on any comparisons used on critical Job Dimensions and Competencies.- Job Description
- Knowledges
- Skills
- Abilites
- Tools and Technology
- Education and Experience
- Alternate Job Titles
- Salaries
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Important Knowledge Competencies | Competency Description | |||
Production and Processing | Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods. | |||
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Customer and Personal Service | Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. | |||
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Transportation | Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits. | |||
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English Language | Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. | |||
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Important Skill Competencies | Competency Description | |||
Reading Comprehension | Understanding written sentences and paragraphs in work related documents. | |||
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Active Listening | Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. | |||
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Monitoring | Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action. | |||
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Judgment and Decision Making | Considering the relative costs and benefits of potential actions to choose the most appropriate one. | |||
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Time Management | Managing one's own time and the time of others. | |||
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Writing | Communicating effectively in writing as appropriate for the needs of the audience. | |||
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Speaking | Talking to others to convey information effectively. | |||
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Critical Thinking | Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. | |||
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Coordination | Adjusting actions in relation to others' actions. | |||
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Service Orientation | Actively looking for ways to help people. | |||
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Complex Problem Solving | Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions. | |||
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Operation Monitoring | Watching gauges, dials, or other indicators to make sure a machine is working properly. | |||
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Quality Control Analysis | Conducting tests and inspections of products, services, or processes to evaluate quality or performance. | |||
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Important Ability Competencies | Competency Description | |||
Information Ordering | The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations). | |||
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Near Vision | The ability to see details at close range (within a few feet of the observer). | |||
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Oral Expression | The ability to communicate information and ideas in speaking so others will understand. | |||
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Oral Comprehension | The ability to listen to and understand information and ideas presented through spoken words and sentences. | |||
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Written Comprehension | The ability to read and understand information and ideas presented in writing. | |||
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Written Expression | The ability to communicate information and ideas in writing so others will understand. | |||
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Problem Sensitivity | The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. | |||
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Deductive Reasoning | The ability to apply general rules to specific problems to produce answers that make sense. | |||
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Category Flexibility | The ability to generate or use different sets of rules for combining or grouping things in different ways. | |||
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Perceptual Speed | The ability to quickly and accurately compare similarities and differences among sets of letters, numbers, objects, pictures, or patterns. The things to be compared may be presented at the same time or one after the other. This ability also includes comparing a presented object with a remembered object. | |||
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Manual Dexterity | The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects. | |||
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Finger Dexterity | The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects. | |||
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Multilimb Coordination | The ability to coordinate two or more limbs (for example, two arms, two legs, or one leg and one arm) while sitting, standing, or lying down. It does not involve performing the activities while the whole body is in motion. | |||
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Static Strength | The ability to exert maximum muscle force to lift, push, pull, or carry objects. | |||
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Far Vision | The ability to see details at a distance. | |||
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Speech Recognition | The ability to identify and understand the speech of another person. | |||
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Speech Clarity | The ability to speak clearly so others can understand you. | |||
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Mathematical Reasoning | The ability to choose the right mathematical methods or formulas to solve a problem. | |||
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Selective Attention | The ability to concentrate on a task over a period of time without being distracted. | |||
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Arm-Hand Steadiness | The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position. | |||
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Inductive Reasoning | The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). | |||
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Number Facility | The ability to add, subtract, multiply, or divide quickly and correctly. | |||
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Flexibility of Closure | The ability to identify or detect a known pattern (a figure, object, word, or sound) that is hidden in other distracting material. | |||
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Visualization | The ability to imagine how something will look after it is moved around or when its parts are moved or rearranged. | |||
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Control Precision | The ability to quickly and repeatedly adjust the controls of a machine or a vehicle to exact positions. | |||
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Extent Flexibility | The ability to bend, stretch, twist, or reach with your body, arms, and/or legs. | |||
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Depth Perception | The ability to judge which of several objects is closer or farther away from you, or to judge the distance between you and an object. | |||
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Tools/Technology Example | Product Category | |||
ADi SmartBOL | Materials requirements planning logistics and supply chain software | |||
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AES MailSTAR | Materials requirements planning logistics and supply chain software | |||
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Accuship Star System | Materials requirements planning logistics and supply chain software | |||
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Aestiva Purchase Order | Procurement software | |||
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Barcode labeling software | Label making software | |||
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CMS Consultants WorldLink | Materials requirements planning logistics and supply chain software | |||
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DM2 Bills of Lading Software | Materials requirements planning logistics and supply chain software | |||
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Dydacomp Mail Order Manager | Materials requirements planning logistics and supply chain software | |||
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Electronic Data Interchange EDI systems | Enterprise application integration software | |||
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Endicia Internet Postage | Label making software | |||
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Enterprise Systems RFID Data Management | Optical character reader OCR or scanning software | |||
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FedEx Ship Manager | Materials requirements planning logistics and supply chain software | |||
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Freight+ software | Materials requirements planning logistics and supply chain software | |||
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Harvey software | Materials requirements planning logistics and supply chain software | |||
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Kewill Clippership | Materials requirements planning logistics and supply chain software | |||
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Kewill Compliance Partner | Compliance software | |||
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Kewill Javelin Distribution Ship | Materials requirements planning logistics and supply chain software | |||
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Laser Substrates PostalXport | Label making software | |||
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MSR Visual Exporter | Data base user interface and query software | |||
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MSR Visual Exporter Document Library | Document management software | |||
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MSR Visual Exporter Enterprise Integrator | Enterprise application integration software | |||
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Pitney Bowes ShipStream Manager | Materials requirements planning logistics and supply chain software | |||
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Precision TRA/X | Materials requirements planning logistics and supply chain software | |||
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Shipping and freight management software | Materials requirements planning logistics and supply chain software | |||
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UPS Intelliverse | Materials requirements planning logistics and supply chain software | |||
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UPS WorldShip | Materials requirements planning logistics and supply chain software | |||
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Universal Parcel Shipping UPS software | Materials requirements planning logistics and supply chain software | |||
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Varsity ShipSoft Supply Chain Execution Suite | Materials requirements planning logistics and supply chain software | |||
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Web browser software | Internet browser software | |||
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WindowBook Postal Package Partner | Materials requirements planning logistics and supply chain software | |||
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eLading Bill of Lading Software | Materials requirements planning logistics and supply chain software | |||
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Barcode printers | Bag tag printer | |||
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Box cutters | Razor knives | |||
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Desktop computers | Desktop computers | |||
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Fixed radio frequency identification device RFID readers | Radio frequency identification devices | |||
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Forklifts | Forklifts | |||
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Hand trucks | Hand trucks or accessories | |||
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Handheld bar code scanners | Bar code reader equipment | |||
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Handheld scanners | Radio frequency identification devices | |||
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High-speed/moving object scanning devices | Bar code reader equipment | |||
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Notebook computers | Notebook computers | |||
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Package scales | Electronic toploading balances | |||
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Pillow packing machines | Form or fill or seal machinery | |||
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Pneumatic box staplers | Staple guns | |||
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Postage meters | Franking or postage machines | |||
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Radio frequency identification RFID devices | Radio frequency identification devices | |||
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Reinforced tape dispensers | Box sealing tape dispensers | |||
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Shrink wrap packaging vacuums | Packaging vacuum | |||
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Taping machines | Form or fill or seal machinery | |||
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Prerequisite Qualification Category | Education and Experience Level | |||
Required Level of Education | High School Diploma (or GED or High School Equivalence Certificate) | |||
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On-Site or In-Plant Training | None | |||
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On-Site or In-Plant Training | Up to and including 1 month | |||
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On-the-Job Training | Over 1 month, up to and including 3 months | |||
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On-the-Job Training | Anything beyond short demonstration, up to and including 1 month | |||
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Alternate Job Title(s) | |||
Booking Clerk | |||
Break Out Man | |||
Break Out Worker | |||
Car Checker | |||
Clerk | |||
Cloth Booker | |||
Container Coordinator | |||
Dispatcher | |||
Disposition Clerk | |||
Distributing Clerk | |||
Dock Worker | |||
Express Clerk | |||
Fish Receiver | |||
Forwarder | |||
Freight Breaker | |||
Freight Clerk | |||
Freight Separator | |||
Fruit Express Agent | |||
Fruit Receiver | |||
Fuel Oil Clerk | |||
Garment Sorter | |||
Grain Elevator Clerk | |||
Gun Repair Clerk | |||
Incoming Freight Clerk | |||
Industrial Order Clerk | |||
Loader Driver | |||
Logistics Coordinator | |||
Logistics Technician | |||
Material Control Associate | |||
Material Handler | |||
Material Processor | |||
Milk Receiver | |||
Order Fulfillment Specialist | |||
Package Sorter | |||
Paper Control Clerk | |||
Piggyback Clerk | |||
Print Traffic Manager | |||
Receiver | |||
Receiving Associate | |||
Receiving Clerk | |||
Receiving Coordinator | |||
Receiving Manager | |||
Reconsignment Clerk | |||
Return to Factory Clerk | |||
Route Delivery Clerk | |||
Routing Clerk | |||
Sheet Writer | |||
Ship Runner | |||
Shipper | |||
Shipper Receiver | |||
Shipping Checker | |||
Shipping Clerk | |||
Shipping Coordinater | |||
Shipping Coordinator | |||
Shipping Manager | |||
Shipping Order Clerk | |||
Shipping Packer | |||
Shipping and Receiving Clerk | |||
Shipping and Receiving Supervisor | |||
Shipping-Order Clerk | |||
Shipping/Receiving Clerk | |||
Sorter | |||
Sorter Pricer | |||
Station Baggage Agent | |||
Stock Receiver | |||
Store Receiver | |||
Store Receiving Clerk | |||
Switching Clerk | |||
Traffic Analyst | |||
Traffic Assistant | |||
Traffic Coordinator | |||
Traffic Manager | |||
Traffic Recorder | |||
Traffic Worker | |||
Transformer Stock Clerk | |||
Transportation Technician | |||
Truck Loader Driver | |||
Truckload Checker | |||
Vault Person | |||
Vault Worker | |||
Warehouse Clerk | |||
Warehouse Manager | |||
Warehouseman | |||
Warehousing Technician | |||
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