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Summary Job Description | Tasks | |||
Gather, analyze, compile and report information regarding individuals or organizations to clients, or detect occurrences of unlawful acts or infractions of rules in private establishment. | Write reports and case summaries to document investigations. | |||
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Search computer databases, credit reports, public records, tax and legal filings, and other resources in order to locate persons or to compile information for investigations. | ||||
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Obtain and analyze information on suspects, crimes, and disturbances in order to solve cases, to identify criminal activity, and to gather information for court cases. | ||||
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Conduct background investigations of individuals, such as pre-employment checks, to obtain information about an individual's character, financial status or personal history. | ||||
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Conduct private investigations on a paid basis. | ||||
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Testify at hearings and court trials to present evidence. | ||||
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Question persons to obtain evidence for cases of divorce, child custody, or missing persons, or information about individuals' character or financial status. | ||||
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Observe and document activities of individuals in order to detect unlawful acts or to obtain evidence for cases, using binoculars and still or video cameras. | ||||
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Alert appropriate personnel to suspects' locations. | ||||
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Perform undercover operations such as evaluating the performance and honesty of employees by posing as customers or employees. | ||||
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Investigate companies' financial standings or locate funds stolen by embezzlers, using accounting skills. | ||||
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Expose fraudulent insurance claims or stolen funds. | ||||
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Confer with establishment officials, security departments, police, or postal officials to identify problems, provide information, and receive instructions. | ||||
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Apprehend suspects and release them to law enforcement authorities or security personnel. | ||||
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Count cash, and review transactions, sales checks, and register tapes in order to verify amounts and to identify shortages. | ||||
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Warn troublemakers causing problems on establishment premises, and eject them from premises when necessary. | ||||
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Monitor industrial or commercial properties to enforce conformance to establishment rules, and to protect people or property. | ||||
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CompGeo Salary Survey Benchmark Job Summary and Competencies
Detectives and Investigators, Except Public
The Benchmark Job Description below represents the specific Position Characteristics of the job used in the Salary Survey. Benchmark Job Descriptions should be inspected carefully to review the degree of matching between an organizations' Job and the Salary Survey Benchmark. Matching internal Jobs to Salary Survey Benchmark Jobs should not be done on Job Title alone. A thorough comparison of Salary Survey Benchmark to Internal Job Descriptions is recommended. A good overlap should exist on any comparisons used on critical Job Dimensions and Competencies.- Job Description
- Knowledges
- Skills
- Abilites
- Tools and Technology
- Education and Experience
- Alternate Job Titles
- Salaries
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Important Knowledge Competencies | Competency Description | |||
English Language | Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. | |||
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Customer and Personal Service | Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. | |||
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Law and Government | Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process. | |||
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Clerical | Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. | |||
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Administration and Management | Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. | |||
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Computers and Electronics | Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming. | |||
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Economics and Accounting | Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data. | |||
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Mathematics | Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications. | |||
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Public Safety and Security | Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions. | |||
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Psychology | Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders. | |||
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Sales and Marketing | Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems. | |||
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Education and Training | Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects. | |||
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Communications and Media | Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media. | |||
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Important Skill Competencies | Competency Description | |||
Active Listening | Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. | |||
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Speaking | Talking to others to convey information effectively. | |||
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Critical Thinking | Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. | |||
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Social Perceptiveness | Being aware of others' reactions and understanding why they react as they do. | |||
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Complex Problem Solving | Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions. | |||
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Reading Comprehension | Understanding written sentences and paragraphs in work related documents. | |||
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Writing | Communicating effectively in writing as appropriate for the needs of the audience. | |||
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Judgment and Decision Making | Considering the relative costs and benefits of potential actions to choose the most appropriate one. | |||
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Monitoring | Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action. | |||
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Coordination | Adjusting actions in relation to others' actions. | |||
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Time Management | Managing one's own time and the time of others. | |||
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Active Learning | Understanding the implications of new information for both current and future problem-solving and decision-making. | |||
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Persuasion | Persuading others to change their minds or behavior. | |||
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Negotiation | Bringing others together and trying to reconcile differences. | |||
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Service Orientation | Actively looking for ways to help people. | |||
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Systems Analysis | Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes. | |||
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Important Ability Competencies | Competency Description | |||
Oral Comprehension | The ability to listen to and understand information and ideas presented through spoken words and sentences. | |||
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Oral Expression | The ability to communicate information and ideas in speaking so others will understand. | |||
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Deductive Reasoning | The ability to apply general rules to specific problems to produce answers that make sense. | |||
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Inductive Reasoning | The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). | |||
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Written Expression | The ability to communicate information and ideas in writing so others will understand. | |||
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Problem Sensitivity | The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. | |||
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Written Comprehension | The ability to read and understand information and ideas presented in writing. | |||
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Near Vision | The ability to see details at close range (within a few feet of the observer). | |||
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Speech Recognition | The ability to identify and understand the speech of another person. | |||
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Speech Clarity | The ability to speak clearly so others can understand you. | |||
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Selective Attention | The ability to concentrate on a task over a period of time without being distracted. | |||
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Information Ordering | The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations). | |||
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Fluency of Ideas | The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity). | |||
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Flexibility of Closure | The ability to identify or detect a known pattern (a figure, object, word, or sound) that is hidden in other distracting material. | |||
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Originality | The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem. | |||
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Category Flexibility | The ability to generate or use different sets of rules for combining or grouping things in different ways. | |||
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Far Vision | The ability to see details at a distance. | |||
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Perceptual Speed | The ability to quickly and accurately compare similarities and differences among sets of letters, numbers, objects, pictures, or patterns. The things to be compared may be presented at the same time or one after the other. This ability also includes comparing a presented object with a remembered object. | |||
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Finger Dexterity | The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects. | |||
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Control Precision | The ability to quickly and repeatedly adjust the controls of a machine or a vehicle to exact positions. | |||
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Tools/Technology Example | Product Category | |||
Computer imaging software | Graphics or photo imaging software | |||
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Data entry software | Data base user interface and query software | |||
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Email software | Electronic mail software | |||
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LexisNexis software | Information retrieval or search software | |||
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Microsoft Word | Word processing software | |||
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Web browser software | Internet browser software | |||
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35 millimeter cameras | Still cameras | |||
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Biological evidence collection kits | Biological evidence collection kits | |||
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Compact digital cameras | Digital cameras | |||
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Computer data input scanners | Scanners | |||
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Desktop computers | Desktop computers | |||
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Digital audio recorders | Digital voice recorders | |||
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Digital video cameras | Digital camcorders or video cameras | |||
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Fingerprint evidence kits | Fingerprint latent print kits | |||
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Global positioning system GPS devices | Global positioning system receivers | |||
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Handguns | Handguns | |||
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High powered binoculars | Binoculars | |||
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Laptop computers | Notebook computers | |||
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Night vision goggles | Light enhancing cameras or vision devices | |||
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Optical telescopes | Telescopes | |||
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Personal computers | Personal computers | |||
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Prerequisite Qualification Category | Education and Experience Level | |||
Related Work Experience | Over 4 years, up to and including 6 years | |||
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Required Level of Education | Associate's Degree (or other 2-year degree) | |||
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On-the-Job Training | Over 1 month, up to and including 3 months | |||
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On-Site or In-Plant Training | Over 6 months, up to and including 1 year | |||
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Alternate Job Title(s) | |||
Alarm Investigator | |||
Asset Protection Detective | |||
Asset Protection Manager | |||
Assets Protection Specialist | |||
Background Investigator | |||
Bonding Agent | |||
Cash Shortage Investigator | |||
Certified Legal Investigator | |||
Detective | |||
Detective Investigator | |||
District Agent | |||
Fraud Investigator | |||
House Detective | |||
House Officer | |||
Insurance Investigator | |||
Intelligence Agent | |||
Investigations Director | |||
Investigator | |||
Licensed Private Investigator | |||
Loss Prevention Agent | |||
Loss Prevention Analyst | |||
Loss Prevention Associate | |||
Loss Prevention Detective | |||
Loss Prevention Investigator | |||
Loss Prevention Manager | |||
Loss Prevention Officer | |||
Loss Prevention Specialist | |||
Missing Persons Investigator | |||
Private Detective | |||
Private Eye | |||
Private Investigator | |||
Security Analyst | |||
Security Consultant | |||
Security Manager | |||
Shopping Investigator | |||
Skip Locator | |||
Skip Tracer | |||
Special Investigator | |||
Store Detective | |||
Target Protection Specialist | |||
Undercover Agent | |||
Undercover Operator | |||
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