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Summary Job Description | Tasks | |||
Perform any combination of light cleaning duties to maintain private households or commercial establishments, such as hotels and hospitals, in a clean and orderly manner. Duties may include making beds, replenishing linens, cleaning rooms and halls, and vacuuming. | Carry linens, towels, toilet items, and cleaning supplies, using wheeled carts. | |||
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Clean rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, locker rooms, and other work areas so that health standards are met. | ||||
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Empty wastebaskets, empty and clean ashtrays, and transport other trash and waste to disposal areas. | ||||
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Replenish supplies, such as drinking glasses, linens, writing supplies, and bathroom items. | ||||
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Keep storage areas and carts well-stocked, clean, and tidy. | ||||
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Dust and polish furniture and equipment. | ||||
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Sweep, scrub, wax, or polish floors, using brooms, mops, or powered scrubbing and waxing machines. | ||||
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Clean rugs, carpets, upholstered furniture, and draperies, using vacuum cleaners and shampooers. | ||||
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Wash windows, walls, ceilings, and woodwork, waxing and polishing as necessary. | ||||
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Hang draperies and dust window blinds. | ||||
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Disinfect equipment and supplies, using germicides or steam-operated sterilizers. | ||||
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Observe precautions required to protect hotel and guest property and report damage, theft, and found articles to supervisors. | ||||
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Care for children or elderly persons by overseeing their activities, providing companionship, and assisting them with dressing, bathing, eating, and other needs. | ||||
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Wash dishes and clean kitchens, cooking utensils, and silverware. | ||||
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Remove debris from driveways, garages, and swimming pool areas. | ||||
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Sort clothing and other articles, load washing machines, and iron and fold dried items. | ||||
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Run errands, such as taking laundry to the cleaners and buying groceries. | ||||
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Sort, count, and mark clean linens and store them in linen closets. | ||||
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Polish silver accessories and metalwork, such as fixtures and fittings. | ||||
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Prepare rooms for meetings and arrange decorations, media equipment, and furniture for social or business functions. | ||||
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Purchase or order groceries and household supplies to keep kitchens stocked and record expenditures. | ||||
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Request repair services and wait for repair workers to arrive. | ||||
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Replace light bulbs. | ||||
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Assign duties to other staff and give instructions regarding work methods and routines. | ||||
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Plan menus and cook and serve meals and refreshments following employer's instructions or own methods. | ||||
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Answer telephones and doorbells. | ||||
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Deliver television sets, ironing boards, baby cribs, and rollaway beds to guests' rooms. | ||||
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Move and arrange furniture and turn mattresses. | ||||
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CompGeo Salary Survey Benchmark Job Summary and Competencies
Maids and Housekeeping Cleaners
The Benchmark Job Description below represents the specific Position Characteristics of the job used in the Salary Survey. Benchmark Job Descriptions should be inspected carefully to review the degree of matching between an organizations' Job and the Salary Survey Benchmark. Matching internal Jobs to Salary Survey Benchmark Jobs should not be done on Job Title alone. A thorough comparison of Salary Survey Benchmark to Internal Job Descriptions is recommended. A good overlap should exist on any comparisons used on critical Job Dimensions and Competencies.- Job Description
- Knowledges
- Skills
- Abilites
- Tools and Technology
- Education and Experience
- Alternate Job Titles
- Salaries
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Important Knowledge Competencies | Competency Description | |||
Customer and Personal Service | Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. | |||
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English Language | Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. | |||
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Public Safety and Security | Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions. | |||
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Important Skill Competencies | Competency Description | |||
Active Listening | Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. | |||
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Service Orientation | Actively looking for ways to help people. | |||
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Social Perceptiveness | Being aware of others' reactions and understanding why they react as they do. | |||
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Time Management | Managing one's own time and the time of others. | |||
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Important Ability Competencies | Competency Description | |||
Oral Comprehension | The ability to listen to and understand information and ideas presented through spoken words and sentences. | |||
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Extent Flexibility | The ability to bend, stretch, twist, or reach with your body, arms, and/or legs. | |||
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Oral Expression | The ability to communicate information and ideas in speaking so others will understand. | |||
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Near Vision | The ability to see details at close range (within a few feet of the observer). | |||
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Speech Recognition | The ability to identify and understand the speech of another person. | |||
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Problem Sensitivity | The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. | |||
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Trunk Strength | The ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without 'giving out' or fatiguing. | |||
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Speech Clarity | The ability to speak clearly so others can understand you. | |||
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Tools/Technology Example | Product Category | |||
Computerized bed control system software | Materials requirements planning logistics and supply chain software | |||
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Computerized maintenance management system CMMS software | Facilities management software | |||
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Data entry software | Data base user interface and query software | |||
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Inventory tracking software | Inventory management software | |||
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Backpack vacuums | Vacuum cleaners | |||
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Carpet shampooers | Carpet cleaning equipment | |||
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Carpet steamers | Carpet cleaning equipment | |||
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Cleaning brushes | Cleaning brushes | |||
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Cleaning scrapers | Cleaning scrapers | |||
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Clothes ironing equipment | Ironing machines or presses | |||
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Commercial dishwashers | Commercial use dishwashers | |||
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Dust masks | Masks or accessories | |||
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Dust mops | Dust mops | |||
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Dusters | Cleaning dusters | |||
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Floor burnishers | Floor polishers | |||
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Floor scrubbing machines | Floor scrubbers | |||
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Household dryers | Clothes dryers | |||
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Household washers | Laundry type washing machines | |||
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Housekeeping carts | Pushcarts | |||
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Industrial dryers | Clothes dryers | |||
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Industrial sewing machines | Sewing machines | |||
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Industrial vacuum cleaners | Vacuum cleaners | |||
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Light commercial washing machines | Laundry type washing machines | |||
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Mop wringers | Mop wringer | |||
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Multi-line telephone systems | Special purpose telephones | |||
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Personal computers | Personal computers | |||
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Power floor buffers | Floor polishers | |||
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Pressure washers | Pressure or steam cleaners | |||
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Protective face shields | Facial shields | |||
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Push brooms | Brooms | |||
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Safety blades | Razor knives | |||
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Safety goggles | Goggles | |||
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Scouring pads | Scouring pads | |||
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Sponges | Sponges | |||
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Spray bottles | Hand sprayers | |||
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Squeegees | Squeegees or washers | |||
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Standing HEPA vacuums | Vacuum cleaners | |||
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Steam pressers | Steam pressing machines | |||
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Steam-operated sterilizers | Steam autoclaves or sterilizers | |||
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Step ladders | Ladders | |||
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Tile brushes | Cleaning brushes | |||
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Toilet brushes | Toilet brushes | |||
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Trash bags | Trash bags | |||
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Vinyl gloves | Protective gloves | |||
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Washer extractors | Laundry type washing machines | |||
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Wet mops | Wet mops | |||
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Wet-dry vacuums | Wet or dry combination vacuum cleaners | |||
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Work scrubs | Medical staff scrubs | |||
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Prerequisite Qualification Category | Education and Experience Level | |||
On-the-Job Training | Anything beyond short demonstration, up to and including 1 month | |||
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Required Level of Education | High School Diploma (or GED or High School Equivalence Certificate) | |||
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Related Work Experience | None | |||
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On-Site or In-Plant Training | Up to and including 1 month | |||
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Alternate Job Title(s) | |||
Bed Maker | |||
Bunk House Worker | |||
Cabin Cleaner | |||
Care Taker | |||
Caretaker | |||
Chambermaid | |||
Charwoman | |||
Cleaner | |||
Cleaning Maid | |||
Cleaning Matron | |||
Cleaning Porter | |||
Cleaning Team Member | |||
Commercial, Residential, or Industrial Housekeeper | |||
Cottage Attendant | |||
Curtain Worker | |||
Day Worker | |||
Dining Room Maid | |||
Domestic Helper | |||
Domestic Laundry Worker | |||
Domestic Maid | |||
Dormitory Maid | |||
Downstairs Maid | |||
Drapery Worker | |||
Environmental Services Aide | |||
Environmental Services Worker | |||
Executive Housekeeper | |||
Furniture Duster | |||
General House Worker | |||
Guest Room Attendant | |||
Hall Worker | |||
Home Housekeeper | |||
Hospital Cleaner | |||
Hotel Maid | |||
House Cleaner | |||
House Worker | |||
Housecleaner | |||
Household Worker | |||
Housekeeper | |||
Housekeeper, Cleaning, Cooking | |||
Housekeeping Aide | |||
Housekeeping Attendant | |||
Housekeeping Cleaner | |||
Housekeeping Department Worker | |||
Housekeeping Laundry Worker | |||
Housekeeping Staff | |||
Housemaid | |||
Ironer | |||
Linen Folder | |||
Linen Keeper | |||
Linen Room Custodian | |||
Linen Room Worker | |||
Linen Worker | |||
Lodging Facilities Attendant | |||
Lodginghouse Keeper | |||
Maid Housekeeper | |||
Maid, Cleaning, Cooking | |||
Motel Maid | |||
Parlor Maid | |||
Rest Room Maid | |||
Restrooms or Lounges Maid | |||
Room Cleaner | |||
Room Maid | |||
Second Butler | |||
Section Housekeeper | |||
Service Cleaner | |||
Shower Maid | |||
Upstairs Maid | |||
Visiting Housekeeper | |||
Ward Maid | |||
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