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| Summary Job Description | Tasks | |||
| Provide personal items to patrons or customers in locker rooms, dressing rooms, or coatrooms. | Assign dressing room facilities, locker space, or clothing containers to patrons of athletic or bathing establishments. | |||
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| Answer customer inquiries or explain cost, availability, policies, and procedures of facilities. | ||||
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| Check supplies to ensure adequate availability, and order new supplies when necessary. | ||||
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| Refer guest problems or complaints to supervisors. | ||||
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| Clean and polish footwear, using brushes, sponges, cleaning fluid, polishes, waxes, liquid or sole dressing, and daubers. | ||||
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| Report and document safety hazards, potentially hazardous conditions, and unsafe practices and procedures. | ||||
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| Operate washing machines and dryers to clean soiled apparel and towels. | ||||
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| Monitor patrons' facility use to ensure that rules and regulations are followed, and safety and order are maintained. | ||||
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| Procure beverages, food, and other items as requested. | ||||
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| Activate emergency action plans and administer first aid, as necessary. | ||||
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| Store personal possessions for patrons, issue claim checks for articles stored, and return articles on receipt of checks. | ||||
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| Provide towels and sheets to clients in public baths, steam rooms, and restrooms. | ||||
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| Collect soiled linen or clothing for laundering. | ||||
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| Operate controls that regulate temperatures or room environments. | ||||
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| Attend to needs of athletic teams in clubhouses. | ||||
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| Provide assistance to patrons by performing duties such as opening doors and carrying bags. | ||||
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| Stencil identifying information on equipment. | ||||
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| Maintain inventories of clothing or uniforms, accessories, equipment, or linens. | ||||
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| Issue gym clothes, uniforms, towels, athletic equipment, and special athletic apparel. | ||||
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| Maintain a lost-and-found collection. | ||||
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| Set up various apparatus or athletic equipment. | ||||
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| Provide or arrange for services such as clothes pressing, cleaning, and repair. | ||||
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CompGeo Salary Survey Benchmark Job Summary and Competencies
Wardrobe, and Locker and Dressing Room Attendants
The Benchmark Job Description below represents the specific Position Characteristics of the job used in the Salary Survey. Benchmark Job Descriptions should be inspected carefully to review the degree of matching between an organizations' Job and the Salary Survey Benchmark. Matching internal Jobs to Salary Survey Benchmark Jobs should not be done on Job Title alone. A thorough comparison of Salary Survey Benchmark to Internal Job Descriptions is recommended. A good overlap should exist on any comparisons used on critical Job Dimensions and Competencies.- Job Description
- Knowledges
- Skills
- Abilites
- Tools and Technology
- Education and Experience
- Alternate Job Titles
- Salaries
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| Important Knowledge Competencies | Competency Description | |||
| Customer and Personal Service | Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. | |||
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| Mathematics | Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications. | |||
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| Important Skill Competencies | Competency Description | |||
| Speaking | Talking to others to convey information effectively. | |||
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| Active Listening | Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. | |||
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| Service Orientation | Actively looking for ways to help people. | |||
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| Social Perceptiveness | Being aware of others' reactions and understanding why they react as they do. | |||
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| Monitoring | Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action. | |||
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| Coordination | Adjusting actions in relation to others' actions. | |||
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| Important Ability Competencies | Competency Description | |||
| Oral Comprehension | The ability to listen to and understand information and ideas presented through spoken words and sentences. | |||
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| Oral Expression | The ability to communicate information and ideas in speaking so others will understand. | |||
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| Speech Recognition | The ability to identify and understand the speech of another person. | |||
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| Speech Clarity | The ability to speak clearly so others can understand you. | |||
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| Problem Sensitivity | The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. | |||
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| Information Ordering | The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations). | |||
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| Trunk Strength | The ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without 'giving out' or fatiguing. | |||
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| Near Vision | The ability to see details at close range (within a few feet of the observer). | |||
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| Tools/Technology Example | Product Category | |||
| Data entry software | Data base user interface and query software | |||
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| IBM Lotus 1-2-3 | Spreadsheet software | |||
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| IntelliTrack DMS Check In-Out | Inventory management software | |||
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| Inventory tracking software | Inventory management software | |||
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| Microsoft Word | Word processing software | |||
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| SportSoft Equipment Manager | Inventory management software | |||
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| Web browser software | Internet browser software | |||
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| Desktop computers | Desktop computers | |||
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| Dust mops | Dust mops | |||
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| Floor scrubbing machines | Floor scrubbers | |||
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| Industrial dryers | Clothes dryers | |||
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| Industrial vacuum cleaners | Vacuum cleaners | |||
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| Light commercial washing machines | Laundry type washing machines | |||
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| Personal computers | Personal computers | |||
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| Pool vacuums | Automatic pool cleaner | |||
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| Push brooms | Brooms | |||
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| Washer extractors | Laundry type washing machines | |||
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| Wet mops | Wet mops | |||
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| Prerequisite Qualification Category | Education and Experience Level | |||
| On-Site or In-Plant Training | None | |||
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| Required Level of Education | High School Diploma (or GED or High School Equivalence Certificate) | |||
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| Related Work Experience | None | |||
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| On-the-Job Training | None or short demonstration | |||
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| Required Level of Education | Less than a High School Diploma | |||
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| Related Work Experience | Up to and including 1 month | |||
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| On-Site or In-Plant Training | Over 1 month, up to and including 3 months | |||
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| On-the-Job Training | Over 1 month, up to and including 3 months | |||
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| Alternate Job Title(s) | |||
| Athletic Equipment Manager | |||
| Bath Attendant | |||
| Bath Steward | |||
| Bathhouse Attendant | |||
| Bathhouse Keeper | |||
| Change House Attendant | |||
| Change Room Attendant | |||
| Checkroom Attendant | |||
| Checkroom Chief | |||
| Cloak Room Attendant | |||
| Clothing Room Supervisor | |||
| Club Room Attendant | |||
| Club Steward | |||
| Clubhouse Attendant | |||
| Coat Checker | |||
| Colors Custodian | |||
| Comfort Station Attendant | |||
| Cooling Room Attendant | |||
| Doorkeeper | |||
| Dressing Room Porter | |||
| Fitting Room Checker | |||
| Gym Supervisor | |||
| Hat Checker | |||
| Hot Room Attendant | |||
| Housekeeper | |||
| Jockey Room Custodian | |||
| Jockey Valet | |||
| Key Attendant | |||
| Ladies Attendant | |||
| Ladies Locker Room Attendant | |||
| Locker Attendant | |||
| Locker Room Attendant | |||
| Locker Room Clerk | |||
| Locker Room Manager | |||
| Locker Room Supervisor | |||
| Lodging Facilities Attendant | |||
| Marina Porter | |||
| Mens Locker Room Attendant | |||
| Public Bath Attendant | |||
| Reducing Salon Attendant | |||
| Rest Room Attendant | |||
| Rest Room Matron | |||
| Riding Silks Custodian | |||
| Room Service Clerk | |||
| Rubber | |||
| Second | |||
| Shoe Shiner | |||
| Shower Attendant | |||
| Spa Attendant | |||
| Tanning Salon Attendant | |||
| Washroom Attendant | |||
| Weight Reduction Specialist | |||
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