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| Summary Job Description | Tasks | |||
| All personal care and service workers not listed separately. | Perform health care related tasks, such as monitoring vital signs and medication, under the direction of registered nurses and physiotherapists. | |||
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| Administer bedside and personal care, such as ambulation and personal hygiene assistance. | ||||
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| Prepare and maintain records of client progress and services performed, reporting changes in client condition to manager or supervisor. | ||||
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| Perform housekeeping duties, such as cooking, cleaning, washing clothes and dishes, and running errands. | ||||
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| Care for individuals and families during periods of incapacitation, family disruption or convalescence, providing companionship, personal care and help in adjusting to new lifestyles. | ||||
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| Instruct and advise clients on issues such as household cleanliness, utilities, hygiene, nutrition and infant care. | ||||
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| Plan, shop for, and prepare nutritious meals, or assist families in planning, shopping for, and preparing nutritious meals. | ||||
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| Participate in case reviews, consulting with the team caring for the client, to evaluate the client's needs and plan for continuing services. | ||||
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| Transport clients to locations outside the home, such as to physicians' offices or on outings, using a motor vehicle. | ||||
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| Train family members to provide bedside care. | ||||
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| Provide clients with communication assistance, typing their correspondence and obtaining information for them. | ||||
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| All personal care and service workers not listed separately. | ||||
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CompGeo Salary Survey Benchmark Job Summary and Competencies
Personal and Home Care Aides
Personal and Home Care Aides
The Benchmark Job Description below represents the specific Position Characteristics of the job used in the Salary Survey. Benchmark Job Descriptions should be inspected carefully to review the degree of matching between an organizations' Job and the Salary Survey Benchmark. Matching internal Jobs to Salary Survey Benchmark Jobs should not be done on Job Title alone. A thorough comparison of Salary Survey Benchmark to Internal Job Descriptions is recommended. A good overlap should exist on any comparisons used on critical Job Dimensions and Competencies.- Job Description
- Knowledges
- Skills
- Abilites
- Tools and Technology
- Education and Experience
- Alternate Job Titles
- Salaries
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| Important Knowledge Competencies | Competency Description | |||
| Customer and Personal Service | Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. | |||
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| Public Safety and Security | Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions. | |||
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| English Language | Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. | |||
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| Psychology | Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders. | |||
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| Transportation | Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits. | |||
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| Therapy and Counseling | Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance. | |||
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| Medicine and Dentistry | Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures. | |||
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| Education and Training | Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects. | |||
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| Administration and Management | Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. | |||
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| Mathematics | Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications. | |||
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| Important Skill Competencies | Competency Description | |||
| Service Orientation | Actively looking for ways to help people. | |||
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| Active Listening | Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. | |||
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| Social Perceptiveness | Being aware of others' reactions and understanding why they react as they do. | |||
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| Speaking | Talking to others to convey information effectively. | |||
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| Critical Thinking | Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. | |||
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| Monitoring | Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action. | |||
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| Coordination | Adjusting actions in relation to others' actions. | |||
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| Complex Problem Solving | Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions. | |||
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| Judgment and Decision Making | Considering the relative costs and benefits of potential actions to choose the most appropriate one. | |||
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| Reading Comprehension | Understanding written sentences and paragraphs in work related documents. | |||
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| Active Learning | Understanding the implications of new information for both current and future problem-solving and decision-making. | |||
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| Important Ability Competencies | Competency Description | |||
| Oral Comprehension | The ability to listen to and understand information and ideas presented through spoken words and sentences. | |||
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| Problem Sensitivity | The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. | |||
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| Information Ordering | The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations). | |||
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| Speech Clarity | The ability to speak clearly so others can understand you. | |||
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| Oral Expression | The ability to communicate information and ideas in speaking so others will understand. | |||
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| Near Vision | The ability to see details at close range (within a few feet of the observer). | |||
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| Speech Recognition | The ability to identify and understand the speech of another person. | |||
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| Deductive Reasoning | The ability to apply general rules to specific problems to produce answers that make sense. | |||
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| Written Comprehension | The ability to read and understand information and ideas presented in writing. | |||
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| Inductive Reasoning | The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). | |||
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| Selective Attention | The ability to concentrate on a task over a period of time without being distracted. | |||
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| Far Vision | The ability to see details at a distance. | |||
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| Tools/Technology Example | Product Category | |||
| August Systems Private Duty Home-Care Agency Software | Calendar and scheduling software | |||
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| Computer reading software | Optical character reader OCR or scanning software | |||
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| Email software | Electronic mail software | |||
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| Mi-Co Mi-Forms software | Data base reporting software | |||
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| Spreadsheet software | Spreadsheet software | |||
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| Voltage SecureMail | Electronic mail software | |||
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| Word processing software | Word processing software | |||
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| Adjustable widemouth pliers | Adjustable widemouth pliers | |||
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| Adjustable wrenches | Adjustable wrenches | |||
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| Back braces | Back or lumbar or sacral orthopedic softgoods | |||
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| Bed scales | Patient bed or table scales for general use | |||
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| Bedpans | Bedpans for general use | |||
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| Blood pressure monitoring cuffs | Blood pressure cuff kits | |||
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| Braille printing software | Braille devices for the physically challenged | |||
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| Canes | Canes or cane accessories | |||
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| Crutches | Crutches or crutch accessories | |||
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| Digital cameras | Digital cameras | |||
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| Digital video cameras | Digital camcorders or video cameras | |||
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| Electronic patient thermometers | Electronic medical thermometers | |||
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| Glucometers | Glucose monitors or meters | |||
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| Hammers | Hammers | |||
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| Hearing aid devices | Hearing aids for the physically challenged | |||
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| Hoyer lifts | Patient lifts or accessories | |||
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| Hydraulic tub seats | Shower or bath chairs or seats for the physically challenged | |||
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| Lower-body prosthetic devices | Lower extremity prosthetic devices | |||
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| Mechanical stethoscopes | Mechanical stethoscopes or accessories | |||
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| Mechanical vibrating massage devices | Electric vibrators for rehabilitation or therapy | |||
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| Oxygen delivery equipment | Oxygen therapy delivery system products accessories or its supplies | |||
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| Personal computers | Personal computers | |||
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| Screwdrivers | Screwdrivers | |||
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| Shower chairs | Shower or bath chairs or seats for the physically challenged | |||
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| Specimen collection containers | Specimen collectors | |||
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| Speech synthesizers | Voice synthesizers for the physically challenged | |||
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| Tablet computers | Tablet computers | |||
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| Telecommunication devices TDD | Telecommunication devices TDD or teletypewriters TTY for the physically challenged | |||
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| Teletypewriters TTY | Telecommunication devices TDD or teletypewriters TTY for the physically challenged | |||
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| Therapeutic elastic stockings | Vascular or compression apparel or supports | |||
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| Transfer boards | Patient shifting boards or accessories | |||
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| Upper-body prosthetic devices | Upper extremity prosthetic devices | |||
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| Walkers | Walkers or rollators | |||
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| Walking braces | Walking braces | |||
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| Wheelchairs | Wheelchairs | |||
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| Prerequisite Qualification Category | Education and Experience Level | |||
| Required Level of Education | High School Diploma (or GED or High School Equivalence Certificate) | |||
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| On-the-Job Training | Anything beyond short demonstration, up to and including 1 month | |||
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| On-Site or In-Plant Training | Up to and including 1 month | |||
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| Related Work Experience | Over 6 months, up to and including 1 year | |||
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| Alternate Job Title(s) | |||
| Aide | |||
| Blind Aide | |||
| Blind Escort | |||
| Care Provider | |||
| Care Taker | |||
| Caregiver | |||
| Certified Medication Aide (CMA) | |||
| Certified Nurse Aide (CNA) | |||
| Certified Nursing Assistant (CNA) | |||
| Community Living Specialist | |||
| Companion | |||
| Competency Evaluated Nursing Assistant (CENA) | |||
| Convalescent Sitter | |||
| Direct Care Staffer | |||
| Direct Service Provider | |||
| Direct Service Worker | |||
| Direct Support Professional | |||
| Elderly Companion | |||
| Family Member Caretaker | |||
| Geriatric Aide | |||
| Geriatric Personal Care Aide | |||
| Guardian Family Member | |||
| Habilitation Training Specialist | |||
| Health Service Worker | |||
| Home Aide | |||
| Home Care Aide | |||
| Home Care Attendant | |||
| Home Care Giver | |||
| Home Care Provider | |||
| Home Health Aide (HHA) | |||
| Home Health Care Provider | |||
| Home Help Aide | |||
| Homemaker | |||
| Independent Living Specialist | |||
| Individual Service Staff (ISS) | |||
| Live in Caregiver | |||
| Nurses' Aide | |||
| Nutrition Aide | |||
| Personal Assistant | |||
| Personal Attendant | |||
| Personal Care Aide | |||
| Personal Care Assistant (PCA) | |||
| Personal Care Attendant (PCA) | |||
| Personal Care Provider (PCP) | |||
| Personal Care Service Provider | |||
| Personal Home Care Aide | |||
| Personal Support Worker | |||
| Provider | |||
| Resident Assistant | |||
| Senior Day Care Coordinator | |||
| Sitter | |||
| Support Staff | |||
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