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Summary Job Description | Tasks | |||
Directly supervise and coordinate the activities of helpers, laborers, or material movers. | Plan work schedules and assign duties to maintain adequate staff for effective performance of activities and response to fluctuating workloads. | |||
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Collaborate with workers and managers to solve work-related problems. | ||||
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Review work throughout the work process and at completion to ensure that it has been performed properly. | ||||
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Transmit and explain work orders to laborers. | ||||
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Check specifications of materials loaded or unloaded against information contained in work orders. | ||||
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Inform designated employees or departments of items loaded and problems encountered. | ||||
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Examine freight to determine loading sequences. | ||||
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Evaluate employee performance and prepare performance appraisals. | ||||
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Perform the same work duties as those supervised or perform more difficult or skilled tasks or assist in their performance. | ||||
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Prepare and maintain work records and reports of information such as employee time and wages, daily receipts, and inspection results. | ||||
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Conduct staff meetings to relay general information or to address specific topics, such as safety. | ||||
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Counsel employees in work-related activities, personal growth, and career development. | ||||
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Inspect equipment for wear and for conformance to specifications. | ||||
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Resolve personnel problems, complaints, and formal grievances when possible, or refer them to higher-level supervisors for resolution. | ||||
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Recommend or initiate personnel actions, such as promotions, transfers, and disciplinary measures. | ||||
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Assess training needs of staff and arrange for or provide appropriate instruction. | ||||
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Schedule times of shipment and modes of transportation for materials. | ||||
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Quote prices to customers. | ||||
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Estimate material, time, and staffing requirements for a given project, based on work orders, job specifications, and experience. | ||||
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Provide assistance in balancing books, tracking, monitoring, and projecting a unit's budget needs, and in developing unit policies and procedures. | ||||
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Inspect job sites to determine the extent of maintenance or repairs needed. | ||||
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Participate in the hiring process by reviewing credentials, conducting interviews, or making hiring decisions or recommendations. | ||||
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Inventory supplies, and requisition or purchase additional items as necessary. | ||||
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CompGeo Salary Survey Benchmark Job Summary and Competencies
First-Line Managers/Supervisors Helpers/Laborers
The Benchmark Job Description below represents the specific Position Characteristics of the job used in the Salary Survey. Benchmark Job Descriptions should be inspected carefully to review the degree of matching between an organizations' Job and the Salary Survey Benchmark. Matching internal Jobs to Salary Survey Benchmark Jobs should not be done on Job Title alone. A thorough comparison of Salary Survey Benchmark to Internal Job Descriptions is recommended. A good overlap should exist on any comparisons used on critical Job Dimensions and Competencies.- Job Description
- Knowledges
- Skills
- Abilites
- Tools and Technology
- Education and Experience
- Alternate Job Titles
- Salaries
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Important Knowledge Competencies | Competency Description | |||
Administration and Management | Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. | |||
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Customer and Personal Service | Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. | |||
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Production and Processing | Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods. | |||
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Transportation | Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits. | |||
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English Language | Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. | |||
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Personnel and Human Resources | Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems. | |||
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Education and Training | Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects. | |||
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Psychology | Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders. | |||
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Public Safety and Security | Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions. | |||
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Mathematics | Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications. | |||
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Important Skill Competencies | Competency Description | |||
Active Listening | Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. | |||
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Speaking | Talking to others to convey information effectively. | |||
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Critical Thinking | Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. | |||
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Coordination | Adjusting actions in relation to others' actions. | |||
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Management of Personnel Resources | Motivating, developing, and directing people as they work, identifying the best people for the job. | |||
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Complex Problem Solving | Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions. | |||
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Reading Comprehension | Understanding written sentences and paragraphs in work related documents. | |||
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Judgment and Decision Making | Considering the relative costs and benefits of potential actions to choose the most appropriate one. | |||
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Monitoring | Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action. | |||
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Social Perceptiveness | Being aware of others' reactions and understanding why they react as they do. | |||
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Persuasion | Persuading others to change their minds or behavior. | |||
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Instructing | Teaching others how to do something. | |||
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Time Management | Managing one's own time and the time of others. | |||
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Negotiation | Bringing others together and trying to reconcile differences. | |||
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Writing | Communicating effectively in writing as appropriate for the needs of the audience. | |||
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Important Ability Competencies | Competency Description | |||
Oral Expression | The ability to communicate information and ideas in speaking so others will understand. | |||
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Oral Comprehension | The ability to listen to and understand information and ideas presented through spoken words and sentences. | |||
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Problem Sensitivity | The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. | |||
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Speech Clarity | The ability to speak clearly so others can understand you. | |||
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Speech Recognition | The ability to identify and understand the speech of another person. | |||
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Deductive Reasoning | The ability to apply general rules to specific problems to produce answers that make sense. | |||
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Inductive Reasoning | The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). | |||
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Information Ordering | The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations). | |||
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Near Vision | The ability to see details at close range (within a few feet of the observer). | |||
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Written Comprehension | The ability to read and understand information and ideas presented in writing. | |||
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Written Expression | The ability to communicate information and ideas in writing so others will understand. | |||
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Category Flexibility | The ability to generate or use different sets of rules for combining or grouping things in different ways. | |||
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Fluency of Ideas | The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity). | |||
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Originality | The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem. | |||
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Selective Attention | The ability to concentrate on a task over a period of time without being distracted. | |||
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Tools/Technology Example | Product Category | |||
Employee scheduling software | Calendar and scheduling software | |||
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Inventory control software | Inventory management software | |||
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Microsoft Excel | Spreadsheet software | |||
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Microsoft Office software | Office suite software | |||
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Microsoft Outlook | Electronic mail software | |||
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Microsoft Word | Word processing software | |||
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Sage ERP Accpac | Enterprise resource planning ERP software | |||
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Time and attendance software | Time accounting software | |||
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Warehouse management software | Inventory management software | |||
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Banding machines | Wrapping machinery | |||
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Barcode scanners | Bar code reader equipment | |||
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Claw hammers | Hammers | |||
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Desktop computers | Desktop computers | |||
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Dollies | Dollies | |||
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Forklifts | Forklifts | |||
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Glue guns | Glue guns | |||
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Hand planes | Planes | |||
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Hand saws | Saws | |||
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Handtrucks | Hand trucks or accessories | |||
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Hoisting hooks | Lifting hooks | |||
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Hydraulic jacks | Jacks | |||
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Hydraulic winches | Winches | |||
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Lift trucks | Forklifts | |||
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Material-hoisting slings | Slings | |||
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Overhead cranes | Track cranes | |||
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Pallet jacks | Pallet trucks | |||
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Personal computers | Personal computers | |||
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Power hoists | Hoists | |||
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Power saws | Power saws | |||
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Scaffolding | Scaffolding | |||
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Tape guns | Box sealing tape dispensers | |||
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Utility knives | Utility knives | |||
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Prerequisite Qualification Category | Education and Experience Level | |||
Required Level of Education | High School Diploma (or GED or High School Equivalence Certificate) | |||
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Related Work Experience | Over 2 years, up to and including 4 years | |||
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Required Level of Education | Bachelor's Degree | |||
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Alternate Job Title(s) | |||
Aircraft Cleaning Supervisor | |||
Boat and Plant Utility Supervisor | |||
Building Materials or Lumber Yard Supervisor | |||
Car Cleaning Supervisor | |||
Car Wash Supervisor | |||
Carpenter Labor Supervisor | |||
Chute Boss | |||
Circus Supervisor | |||
Circus Train Supervisor | |||
Cleaning Supervisor | |||
Cooler Manager | |||
Cotton Header | |||
Dock Boss | |||
Dock Supervisor | |||
Field Pipe Lines Supervisor | |||
Floor Supervisor | |||
Foundry Supervisor | |||
Freight Loading Supervisor | |||
Front Line Supervisor | |||
Gang Boss | |||
Gang Leader | |||
Gang Supervisor | |||
Garbage Collector Supervisor | |||
Gas Pumping Station Supervisor | |||
Grading Supervisor | |||
Grip Boss | |||
Hatch Boss | |||
Hatch Supervisor | |||
Header | |||
Labor Supervisor | |||
Labor Utilization Superintendent | |||
Load Out Supervisor | |||
Loading and Unloading Supervisor | |||
Mail Handlers Supervisor | |||
Mailroom Manager | |||
Maintenance Supervisor | |||
Manufacturing Advisor | |||
Material Handling Crew Supervisor | |||
Material Handling Warehouse Supervisor | |||
Newspaper Circulation Manager | |||
Operations Supervisor | |||
Packaging Supervisor | |||
Parking Lot Supervisor | |||
Platform Material Handler Manager | |||
Platform Material Handling Supervisor | |||
Pressroom Manager | |||
Production Supervisor | |||
Pumping Supervisor | |||
Quality Assurance Supervisor (QA Supervisor) | |||
Reactor Fueling Supervisor | |||
Receiving Lead | |||
Receiving Manager | |||
Receiving Supervisor | |||
Refuse Collector Supervisor | |||
Rigger Supervisor | |||
Scrap Preparation Supervisor | |||
Section Supervisor | |||
Shipping Manager | |||
Shipping Supervisor | |||
Shipping Team Leader | |||
Stevedoring Superintendent | |||
Stevedoring Supervisor | |||
Tank Cleaning Supervisor | |||
Terminal Operations Manager | |||
Transportation Supervisor | |||
Trash Collector Supervisor | |||
Warehouse Lead | |||
Warehouse Manager | |||
Warehouse Supervisor | |||
Yard Foreman | |||
Yard Supervisor | |||
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