CompGeo Taxi Drivers and Chauffeurs Salary Survey Benchmark Job Description and Competencies - Transportation Occupation Group - Transportation

CompGeo Occupation Group: Transportation

Job Family: Transportation - Other

Benchmark Title: Taxi Drivers and Chauffeurs

Summary Job Description

Tasks

Drive automobiles, vans, or limousines to transport passengers. May occasionally carry cargo. Includes hearse drivers.

Test vehicle equipment such as lights, brakes, horns, or windshield wipers, to ensure proper operation.

Notify dispatchers or company mechanics of vehicle problems.

Drive taxicabs, limousines, company cars, or privately owned vehicles to transport passengers.

Pick up passengers at prearranged locations, at taxi stands, or by cruising streets in high traffic areas.

Perform routine vehicle maintenance such as regulating tire pressure and adding gasoline, oil, and water.

Communicate with dispatchers by radio, telephone, or computer to exchange information and receive requests for passenger service.

Record name, date, and taxi identification information on trip sheets, along with trip information such as time and place of pickup and drop-off, and total fee.

Complete accident reports when necessary.

Provide passengers with assistance entering and exiting vehicles, and help them with any luggage.

Arrange to pick up particular customers or groups on a regular schedule.

Vacuum and clean interiors, and wash and polish exteriors of automobiles.

Pick up or meet employers according to requests, appointments, or schedules.

Collect fares or vouchers from passengers and make change or issue receipts as necessary.

Determine fares based on trip distances and times, using taximeters and fee schedules, and announce fares to passengers.

Perform minor vehicle repairs such as cleaning spark plugs, or take vehicles to mechanics for servicing.

Turn the taximeter on when passengers enter the cab, and turn it off when they reach the final destination.

Report to taxicab services or garages to receive vehicle assignments.

Perform errands for customers or employers, such as delivering or picking up mail and packages.

Provide passengers with information about the local area and points of interest, or give advice on hotels and restaurants.

Follow relevant safety regulations and state laws governing vehicle operation and ensure that passengers follow safety regulations.

Operate vehicles with specialized equipment, such as wheelchair lifts to transport and secure passengers with special needs.

CompGeo Occupation Group: Transportation

Job Family: Transportation - Other

Benchmark Title: Taxi Drivers and Chauffeurs

Important Knowledge Competencies

Competency Description

Customer and Personal Service

Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Transportation

Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.

Public Safety and Security

Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.

English Language

Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Administration and Management

Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

CompGeo Occupation Group: Transportation

Job Family: Transportation - Other

Benchmark Title: Taxi Drivers and Chauffeurs

Important Skill Competencies

Competency Description

Active Listening

Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Service Orientation

Actively looking for ways to help people.

Speaking

Talking to others to convey information effectively.

Operation and Control

Controlling operations of equipment or systems.

Social Perceptiveness

Being aware of others' reactions and understanding why they react as they do.

Time Management

Managing one's own time and the time of others.

Critical Thinking

Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Monitoring

Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

Operation Monitoring

Watching gauges, dials, or other indicators to make sure a machine is working properly.

Writing

Communicating effectively in writing as appropriate for the needs of the audience.

Active Learning

Understanding the implications of new information for both current and future problem-solving and decision-making.

Judgment and Decision Making

Considering the relative costs and benefits of potential actions to choose the most appropriate one.

CompGeo Occupation Group: Transportation

Job Family: Transportation - Other

Benchmark Title: Taxi Drivers and Chauffeurs

Important Ability Competencies

Competency Description

Oral Comprehension

The ability to listen to and understand information and ideas presented through spoken words and sentences.

Reaction Time

The ability to quickly respond (with the hand, finger, or foot) to a signal (sound, light, picture) when it appears.

Near Vision

The ability to see details at close range (within a few feet of the observer).

Control Precision

The ability to quickly and repeatedly adjust the controls of a machine or a vehicle to exact positions.

Multilimb Coordination

The ability to coordinate two or more limbs (for example, two arms, two legs, or one leg and one arm) while sitting, standing, or lying down. It does not involve performing the activities while the whole body is in motion.

Time Sharing

The ability to shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources).

Response Orientation

The ability to choose quickly between two or more movements in response to two or more different signals (lights, sounds, pictures). It includes the speed with which the correct response is started with the hand, foot, or other body part.

Far Vision

The ability to see details at a distance.

Depth Perception

The ability to judge which of several objects is closer or farther away from you, or to judge the distance between you and an object.

Glare Sensitivity

The ability to see objects in the presence of glare or bright lighting.

Oral Expression

The ability to communicate information and ideas in speaking so others will understand.

Problem Sensitivity

The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.

Peripheral Vision

The ability to see objects or movement of objects to one's side when the eyes are looking ahead.

Rate Control

The ability to time your movements or the movement of a piece of equipment in anticipation of changes in the speed and/or direction of a moving object or scene.

Hearing Sensitivity

The ability to detect or tell the differences between sounds that vary in pitch and loudness.

Speech Recognition

The ability to identify and understand the speech of another person.

Deductive Reasoning

The ability to apply general rules to specific problems to produce answers that make sense.

Inductive Reasoning

The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).

Selective Attention

The ability to concentrate on a task over a period of time without being distracted.

Arm-Hand Steadiness

The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position.

Manual Dexterity

The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects.

Visual Color Discrimination

The ability to match or detect differences between colors, including shades of color and brightness.

Night Vision

The ability to see under low light conditions.

Speech Clarity

The ability to speak clearly so others can understand you.

Spatial Orientation

The ability to know your location in relation to the environment or to know where other objects are in relation to you.

Trunk Strength

The ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without 'giving out' or fatiguing.

Information Ordering

The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).

Finger Dexterity

The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects.

Auditory Attention

The ability to focus on a single source of sound in the presence of other distracting sounds.

Written Comprehension

The ability to read and understand information and ideas presented in writing.

Category Flexibility

The ability to generate or use different sets of rules for combining or grouping things in different ways.

Visualization

The ability to imagine how something will look after it is moved around or when its parts are moved or rearranged.

CompGeo Occupation Group: Transportation

Job Family: Transportation - Other

Benchmark Title: Taxi Drivers and Chauffeurs

Tools/Technology Example

Product Category

Actsoft Comet software

Data base user interface and query software

Digital Dispatch software