CompGeo Subway and Streetcar Operators Salary Survey Benchmark Job Description and Competencies - Transportation Occupation Group

CompGeo Occupation Group: Transportation

Job Family: Railroad

Benchmark Title: Subway and Streetcar Operators

Summary Job Description

Tasks

Operate subway or elevated suburban trains with no separate locomotive, or electric-powered streetcar, to transport passengers. May handle fares.

Operate controls to open and close transit vehicle doors.

Drive and control rail-guided public transportation, such as subways, elevated trains, and electric-powered streetcars, trams, or trolleys, in order to transport passengers.

Monitor lights indicating obstructions or other trains ahead and watch for car and truck traffic at crossings to stay alert to potential hazards.

Direct emergency evacuation procedures.

Regulate vehicle speed and the time spent at each stop, in order to maintain schedules.

Report delays, mechanical problems, and emergencies to supervisors or dispatchers, using radios.

Make announcements to passengers, such as notifications of upcoming stops or schedule delays.

Complete reports, including shift summaries and incident or accident reports.

Greet passengers, provide information, and answer questions concerning fares, schedules, transfers, and routings.

Attend meetings on driver and passenger safety in order to learn ways in which job performance might be affected.

Collect fares from passengers, and issue change and transfers.

Record transactions and coin receptor readings in order to verify the amount of money collected.

CompGeo Occupation Group: Transportation

Job Family: Railroad

Benchmark Title: Subway and Streetcar Operators

Important Knowledge Competencies

Competency Description

Transportation

Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.

Public Safety and Security

Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.

Customer and Personal Service

Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

English Language

Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Telecommunications

Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.

Education and Training

Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

CompGeo Occupation Group: Transportation

Job Family: Railroad

Benchmark Title: Subway and Streetcar Operators

Important Skill Competencies

Competency Description

Operation and Control

Controlling operations of equipment or systems.

Operation Monitoring

Watching gauges, dials, or other indicators to make sure a machine is working properly.

Active Listening

Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Speaking

Talking to others to convey information effectively.

Monitoring

Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

Critical Thinking

Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Service Orientation

Actively looking for ways to help people.

Judgment and Decision Making

Considering the relative costs and benefits of potential actions to choose the most appropriate one.

Reading Comprehension

Understanding written sentences and paragraphs in work related documents.

Social Perceptiveness

Being aware of others' reactions and understanding why they react as they do.

Time Management

Managing one's own time and the time of others.

Active Learning

Understanding the implications of new information for both current and future problem-solving and decision-making.

Coordination

Adjusting actions in relation to others' actions.

Complex Problem Solving

Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.

Writing

Communicating effectively in writing as appropriate for the needs of the audience.

Learning Strategies

Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.

CompGeo Occupation Group: Transportation

Job Family: Railroad

Benchmark Title: Subway and Streetcar Operators

Important Ability Competencies

Competency Description

Control Precision

The ability to quickly and repeatedly adjust the controls of a machine or a vehicle to exact positions.

Multilimb Coordination

The ability to coordinate two or more limbs (for example, two arms, two legs, or one leg and one arm) while sitting, standing, or lying down. It does not involve performing the activities while the whole body is in motion.

Depth Perception

The ability to judge which of several objects is closer or farther away from you, or to judge the distance between you and an object.

Oral Expression

The ability to communicate information and ideas in speaking so others will understand.

Problem Sensitivity

The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.

Reaction Time

The ability to quickly respond (with the hand, finger, or foot) to a signal (sound, light, picture) when it appears.

Manual Dexterity

The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects.

Response Orientation

The ability to choose quickly between two or more movements in response to two or more different signals (lights, sounds, pictures). It includes the speed with which the correct response is started with the hand, foot, or other body part.

Near Vision

The ability to see details at close range (within a few feet of the observer).

Far Vision

The ability to see details at a distance.

Oral Comprehension

The ability to listen to and understand information and ideas presented through spoken words and sentences.

Deductive Reasoning

The ability to apply general rules to specific problems to produce answers that make sense.

Auditory Attention

The ability to focus on a single source of sound in the presence of other distracting sounds.

Speech Clarity

The ability to speak clearly so others can understand you.

Flexibility of Closure

The ability to identify or detect a known pattern (a figure, object, word, or sound) that is hidden in other distracting material.

Perceptual Speed

The ability to quickly and accurately compare similarities and differences among sets of letters, numbers, objects, pictures, or patterns. The things to be compared may be presented at the same time or one after the other. This ability also includes comparing a presented object with a remembered object.

Selective Attention

The ability to concentrate on a task over a period of time without being distracted.

Arm-Hand Steadiness

The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position.

Rate Control

The ability to time your movements or the movement of a piece of equipment in anticipation of changes in the speed and/or direction of a moving object or scene.

Hearing Sensitivity

The ability to detect or tell the differences between sounds that vary in pitch and loudness.

Speech Recognition

The ability to identify and understand the speech of another person.

Written Comprehension

The ability to read and understand information and ideas presented in writing.

Inductive Reasoning

The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).

Information Ordering

The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).

Spatial Orientation

The ability to know your location in relation to the environment or to know where other objects are in relation to you.

Time Sharing

The ability to shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources).

Finger Dexterity

The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects.

Visual Color Discrimination

The ability to match or detect differences between colors, including shades of color and brightness.

Peripheral Vision

The ability to see objects or movement of objects to one's side when the eyes are looking ahead.

Sound Localization

The ability to tell the direction from which a sound originated.

Category Flexibility

The ability to generate or use different sets of rules for combining or grouping things in different ways.

Visualization

The ability to imagine how something will look after it is moved around or when its parts are moved or rearranged.

Glare Sensitivity

The ability to see objects in the presence of glare or bright lighting.

Written Expression

The ability to communicate information and ideas in writing so others will understand.

Night Vision

The ability to see under low light conditions.

CompGeo Occupation Group: Transportation

Job Family: Railroad

Benchmark Title: Subway and Streetcar Operators

Tools/Technology Example

Product Category

Customer-to-operator two-way communication systems

Intercom systems

Deadman pedals

Train braking systems

Diesel powered train engines

Diesel passenger locomotives

Door opening controls

Door openers

Electric train engines

Electric passenger locomotives

In-train public address systems

Public address systems

Multipurpose fire extinguishers

Fire extinguishers

Portable two way radios

Two way radios

Railcar defrosting systems

Train defrosting or defogging systems

Streetcars

Streetcars or tramway cars

Track switches

Rail switching systems

Trolley bell foot pedals

Vehicle horns

Trolleys

Streetcars or tramway cars

Wheelchair exit or entrance ramps

Wheelchair ramps

Whistle pulls

Vehicle horns

CompGeo Occupation Group: Transportation

Job Family: Railroad

Benchmark Title: Subway and Streetcar Operators

Prerequisite Qualification Category

Education and Experience Level

Required Level of Education

High School Diploma (or GED or High School Equivalence Certificate)

On-the-Job Training

Over 1 month, up to and including 3 months

On-Site or In-Plant Training

Over 1 month, up to and including 3 months

On-Site or In-Plant Training

Over 3 months, up to and including 6 months

CompGeo Occupation Group: Transportation

Job Family: Railroad

Benchmark Title: Subway and Streetcar Operators

Alternate Job Title(s)

Bus Operator

Bus and Rail Operator

Combined Rail Operator

Commuter Train Operator

Electric Motorman

Elevated Motorman

Heavy Rail Train Operator

Light Rail Operator

Light Rail Train Operator

Light Rail Transit Operator

Light Rail Vehicle Operator (LRV Operator)

Monorail Operator

Motor Operator

Rail Operator

Rail Transit Operator

Rapid Transit Operator (RTO)

Streetcar Conductor

Streetcar Motorman

Streetcar Operator

Subway Conductor

Subway Train Driver

Subway Train Operator

Switchman

Track Car Operator

Trackmobile Operator

Train Operator

Tram Operator

Trammer

Transit Operator

Trolley Car Operator

Trolley Operator

CompGeo Occupation Group: Transportation

Job Family: Railroad

Benchmark Title: Subway and Streetcar Operators

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CompGeo Salary Survey Benchmark Job Summary and Competencies

Subway and Streetcar Operators

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