Salary Survey Analysis
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CompGeo Salary Survey Benchmark Job Summary and CompetenciesService Station Attendants The Benchmark Job Description below represents the specific Position Characteristics of the job used in the Salary Survey. Benchmark Job Descriptions should be inspected carefully to review the degree of matching between an organizations' Job and the Salary Survey Benchmark. Matching internal Jobs to Salary Survey Benchmark Jobs should not be done on Job Title alone. A thorough comparison of Salary Survey Benchmark to Internal Job Descriptions is recommended. A good overlap should exist on any comparisons used on critical Job Dimensions and Competencies.
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CompGeo Occupation Group:
Services
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Job Family:
Services - Other
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Benchmark Title:
Service Station Attendants
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Summary Job Description |
Tasks |
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Service automobiles, buses, trucks, boats, and other automotive or marine vehicles with fuel, lubricants, and accessories. Collect payment for services and supplies. May lubricate vehicle, change motor oil, install antifreeze, or replace lights or other accessories, such as windshield wiper blades or fan belts. May repair or replace tires. |
Collect cash payments from customers and make change, or charge purchases to customers' credit cards and provide customers with receipts. |
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Activate fuel pumps and fill fuel tanks of vehicles with gasoline or diesel fuel to specified levels. |
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Prepare daily reports of fuel, oil, and accessory sales. |
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Clean parking areas, offices, restrooms, and equipment and remove trash. |
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Check air pressure in vehicle tires; and levels of fuel, motor oil, transmission, radiator, battery, and other fluids; and add air, oil, water, or other fluids, as required. |
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Clean windshields, and/or wash and wax vehicles. |
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Provide customers with information about local roads and highways. |
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Perform minor repairs, such as adjusting brakes, replacing spark plugs, and changing engine oil and filters. |
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Order stock and price and shelve incoming goods. |
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Rotate, test, and repair or replace tires. |
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Sell prepared food, groceries, and related items. |
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Maintain customer records and follow up periodically with telephone, mail, or personal reminders of service due. |
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Grease and lubricate vehicles or specified units, such as springs, universal joints, and steering knuckles, using grease guns or spray lubricants. |
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Sell and install accessories, such as batteries, windshield wiper blades, fan belts, bulbs and headlamps. |
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Test and charge batteries. |
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Operate car washes. |
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CompGeo Occupation Group:
Services
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Job Family:
Services - Other
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Benchmark Title:
Service Station Attendants
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Important Knowledge Competencies |
Competency Description |
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Customer and Personal Service |
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. |
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Mathematics |
Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications. |
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Public Safety and Security |
Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions. |
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Administration and Management |
Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. |
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Computers and Electronics |
Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming. |
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English Language |
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. |
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CompGeo Occupation Group:
Services
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Job Family:
Services - Other
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Benchmark Title:
Service Station Attendants
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Important Skill Competencies |
Competency Description |
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Active Listening |
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. |
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Speaking |
Talking to others to convey information effectively. |
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Service Orientation |
Actively looking for ways to help people. |
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Operation and Control |
Controlling operations of equipment or systems. |
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Critical Thinking |
Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. |
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Social Perceptiveness |
Being aware of others' reactions and understanding why they react as they do. |
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Complex Problem Solving |
Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions. |
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Time Management |
Managing one's own time and the time of others. |
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Reading Comprehension |
Understanding written sentences and paragraphs in work related documents. |
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Monitoring |
Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action. |
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Repairing |
Repairing machines or systems using the needed tools. |
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Judgment and Decision Making |
Considering the relative costs and benefits of potential actions to choose the most appropriate one. |
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Writing |
Communicating effectively in writing as appropriate for the needs of the audience. |
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Negotiation |
Bringing others together and trying to reconcile differences. |
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Operation Monitoring |
Watching gauges, dials, or other indicators to make sure a machine is working properly. |
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CompGeo Occupation Group:
Services
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Job Family:
Services - Other
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Benchmark Title:
Service Station Attendants
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Important Ability Competencies |
Competency Description |
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Oral Expression |
The ability to communicate information and ideas in speaking so others will understand. |
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Manual Dexterity |
The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects. |
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Near Vision |
The ability to see details at close range (within a few feet of the observer). |
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Arm-Hand Steadiness |
The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position. |
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Finger Dexterity |
The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects. |
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Control Precision |
The ability to quickly and repeatedly adjust the controls of a machine or a vehicle to exact positions. |
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Static Strength |
The ability to exert maximum muscle force to lift, push, pull, or carry objects. |
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Trunk Strength |
The ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without 'giving out' or fatiguing. |
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Stamina |
The ability to exert yourself physically over long periods of time without getting winded or out of breath. |
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Speech Clarity |
The ability to speak clearly so others can understand you. |
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Oral Comprehension |
The ability to listen to and understand information and ideas presented through spoken words and sentences. |
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Written Comprehension |
The ability to read and understand information and ideas presented in writing. |
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Information Ordering |
The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations). |
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Multilimb Coordination |
The ability to coordinate two or more limbs (for example, two arms, two legs, or one leg and one arm) while sitting, standing, or lying down. It does not involve performing the activities while the whole body is in motion. |
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Speech Recognition |
The ability to identify and understand the speech of another person. |
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Deductive Reasoning |
The ability to apply general rules to specific problems to produce answers that make sense. |
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Inductive Reasoning |
The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). |
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Category Flexibility |
The ability to generate or use different sets of rules for combining or grouping things in different ways. |
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Selective Attention |
The ability to concentrate on a task over a period of time without being distracted. |
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Reaction Time |
The ability to quickly respond (with the hand, finger, or foot) to a signal (sound, light, picture) when it appears. |
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Extent Flexibility |
The ability to bend, stretch, twist, or reach with your body, arms, and/or legs. |
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Gross Body Coordination |
The ability to coordinate the movement of your arms, legs, and torso together when the whole body is in motion. |
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Depth Perception |
The ability to judge which of several objects is closer or farther away from you, or to judge the distance between you and an object. |
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Problem Sensitivity |
The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. |
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Perceptual Speed |
The ability to quickly and accurately compare similarities and differences among sets of letters, numbers, objects, pictures, or patterns. The things to be compared may be presented at the same time or one after the other. This ability also includes comparing a presented object with a remembered object. |
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Response Orientation |
The ability to choose quickly between two or more movements in response to two or more different signals (lights, sounds, pictures). It includes the speed with which the correct response is started with the hand, foot, or other body part. |
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Far Vision |
The ability to see details at a distance. |
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Visual Color Discrimination |
The ability to match or detect differences between colors, including shades of color and brightness. |
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CompGeo Occupation Group:
Services
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Job Family:
Services - Other
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Benchmark Title:
Service Station Attendants
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Tools/Technology Example |
Product Category |
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Data entry software |
Data base user interface and query software |
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Inventory management systems software |
Inventory management software |
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Point of sale POS software |
Point of sale POS software |
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Timekeeping software |
Time accounting software |
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Adjustable hand wrenches |
Adjustable wrenches |
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Calculators |
Calculators or accessories |
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Cash registers |
Cash registers |
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Desktop computers |
Desktop computers |
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Electronic engine analyzers |
Digital testers |
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Fuel pumps |
Fuel pumps |
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Glass squeegees |
Squeegees or washers |
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Grease guns |
Grease guns |
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Handheld battery testers |
Battery testers |
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Holding clamps |
Hold down clamps |
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Hub-cap pullers |
Pullers |
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Hydraulic automobile lifts |
Lifts |
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Hydraulic jacks |
Jacks |
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Lug wrenches |
Specialty wrenches |
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Optical price scanners |
Optical character recognition systems |
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Phillips head screwdrivers |
Screwdrivers |
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Pneumatic impact wrenches |
Pneumatic impact wrenches |
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Point of sale POS computer terminals |
Point of sale POS terminal |
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Power hoists |
Hoists |
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Safety glasses |
Safety glasses |
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Safety gloves |
Protective gloves |
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Socket wrench sets |
Socket sets |
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Straight screwdrivers |
Screwdrivers |
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Tire hammers |
Hammers |
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Tire pressure gauges |
Pressure indicators |
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Tire probing awls |
Awls |
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Tire stands |
Engine or vehicle stands |
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Tire tread depth gauges |
Height gauges |
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Tow trucks |
Tow trucks |
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Wheel alignment machines |
Wheel alignment equipment |
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CompGeo Occupation Group:
Services
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Job Family:
Services - Other
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Benchmark Title:
Service Station Attendants
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Prerequisite Qualification Category |
Education and Experience Level |
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On-Site or In-Plant Training |
Up to and including 1 month |
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Required Level of Education |
High School Diploma (or GED or High School Equivalence Certificate) |
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On-the-Job Training |
Anything beyond short demonstration, up to and including 1 month |
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Required Level of Education |
Less than a High School Diploma |
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CompGeo Occupation Group:
Services
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Job Family:
Services - Other
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Benchmark Title:
Service Station Attendants
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Alternate Job Title(s) |
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Attendant |
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Attendant Sales |
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Auto Garage Attendant |
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Auto Mechanic |
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Auto Self Service Station Attendant |
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Auto Service Station Attendant |
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Auto Servicer |
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Auto Technician |
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Automobile Self-Serve Service Station Attendant |
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Automobile Service Station Attendant |
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Battery Charger |
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Boat Fueler |
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Bus Greaser |
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Car Greaser |
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Car Lubricator |
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Car Servicer |
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Cleaner/Shifter |
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Clerk |
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Curb Worker |
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Customer Service Representative |
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Detailer |
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Drive Man |
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Drive Worker |
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Driveway Attendant |
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Extrusion Machine Operator |
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Filler |
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Filling Station Attendant |
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Filling Station Laborer |
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Front Attendant |
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Front Man |
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Front Worker |
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Fuel Attendant |
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Fuel Jack |
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Fuel Jockey |
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Fueler |
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Garage Attendant |
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Garage Hand |
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Garage Laborer |
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Garage Worker |
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Garageman |
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Gas Attendant |
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Gas Dispenser |
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Gas Jockey |
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Gas Pump Attendant |
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Gas Pumper |
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Gas Station Attendant |
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Gas Station Cashier |
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Gas Station Clerk |
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Gas Station Manager |
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Gas Station Service Attendant |
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Gas and Oil Servicer |
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Gasateria Attendant |
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Gasoline Attendant |
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Gasoline Service Attendant |
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Grease Man |
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Grease Monkey |
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Grease Rack Worker |
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Grease Worker |
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Greaser |
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Hand |
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Handyman |
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Industrial Garage Servicer |
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Lube Man |
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Lube Technician |
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Lube Worker |
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Lubricating Specialist |
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Lubrication Servicer |
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Lubrication Technician |
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Lubrication Worker |
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Lubricator |
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Mechanic |
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Nightman |
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Oil Changer |
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Parts Chaser |
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Pitman |
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Pump Attendant |
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Pump Jockey |
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Pump Operator |
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Pump Tender |
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Pumpman |
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Refueling and Fueling Line Service Attendant |
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Rim Buster |
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Sales Associate |
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Service Attendant |
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Service Station Attendant |
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Servicer |
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Station Attendant |
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Station Worker |
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Tanker Service Attendant |
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Tanker Serviceman |
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Tankman |
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Taxi Servicer |
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Tender |
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Truck Greaser |
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Utility Worker |
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CompGeo Occupation Group:
Services
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Job Family:
Services - Other
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Benchmark Title:
Service Station Attendants
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ch Projection Date. All Salary Survey Forecast Reports include a Companion Excel Salary Survey Forecast Data Sheet. |
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