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Summary Job Description | Tasks | |||
Plan, direct, or coordinate the selling, buying, leasing, or governance activities of commercial, industrial, or residential real estate properties. Includes managers of homeowner and condominium associations, rented or leased housing units, buildings, or land (including rights-of-way). | Meet with prospective tenants to show properties, explain terms of occupancy, and provide information about local areas. | |||
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Direct collection of monthly assessments, rental fees, and deposits and payment of insurance premiums, mortgage, taxes, and incurred operating expenses. | ||||
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Inspect grounds, facilities, and equipment routinely to determine necessity of repairs or maintenance. | ||||
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Investigate complaints, disturbances and violations and resolve problems following management rules and regulations. | ||||
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Plan, schedule, and coordinate general maintenance, major repairs, and remodeling or construction projects for commercial or residential properties. | ||||
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Manage and oversee operations, maintenance, administration, and improvement of commercial, industrial, or residential properties. | ||||
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Negotiate the sale, lease, or development of property and complete or review appropriate documents and forms. | ||||
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Maintain records of sales, rental or usage activity, special permits issued, maintenance and operating costs, or property availability. | ||||
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Determine and certify the eligibility of prospective tenants, following government regulations. | ||||
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Prepare detailed budgets and financial reports for properties. | ||||
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Direct and coordinate the activities of staff and contract personnel and evaluate their performance. | ||||
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Maintain contact with insurance carriers, fire and police departments, and other agencies to ensure protection and compliance with codes and regulations. | ||||
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Market vacant space to prospective tenants through leasing agents, advertising, or other methods. | ||||
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Solicit and analyze bids from contractors for repairs, renovations, and maintenance. | ||||
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Review rents to ensure that they are in line with rental markets. | ||||
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Prepare and administer contracts for provision of property services such as cleaning, maintenance, and security services. | ||||
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Purchase building and maintenance supplies, equipment, or furniture. | ||||
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Act as liaisons between on-site managers or tenants and owners. | ||||
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Confer regularly with community association members to ensure their needs are being met. | ||||
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Meet with boards of directors and committees to discuss and resolve legal and environmental issues or disputes between neighbors. | ||||
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Confer with legal authorities to ensure that renting and advertising practices are not discriminatory and that properties comply with state and federal regulations. | ||||
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Clean common areas, change light bulbs, and make minor property repairs. | ||||
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Meet with clients to negotiate management and service contracts, determine priorities, and discuss the financial and operational status of properties. | ||||
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Negotiate short- and long-term loans to finance construction and ownership of structures. | ||||
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Contract with architectural firms to draw up detailed plans for new structures. | ||||
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Negotiate with government leaders, businesses, special interest representatives, and utility companies to gain support for new projects and to eliminate potential obstacles. | ||||
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Analyze information on property values, taxes, zoning, population growth, and traffic volume and patterns to determine if properties should be acquired. | ||||
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CompGeo Salary Survey Benchmark Job Summary and Competencies
Property, Real Estate and Community Associate
The Benchmark Job Description below represents the specific Position Characteristics of the job used in the Salary Survey. Benchmark Job Descriptions should be inspected carefully to review the degree of matching between an organizations' Job and the Salary Survey Benchmark. Matching internal Jobs to Salary Survey Benchmark Jobs should not be done on Job Title alone. A thorough comparison of Salary Survey Benchmark to Internal Job Descriptions is recommended. A good overlap should exist on any comparisons used on critical Job Dimensions and Competencies.- Job Description
- Knowledges
- Skills
- Abilites
- Tools and Technology
- Education and Experience
- Alternate Job Titles
- Salaries
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Important Knowledge Competencies | Competency Description | |||
Customer and Personal Service | Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. | |||
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Administration and Management | Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. | |||
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Sales and Marketing | Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems. | |||
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Clerical | Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. | |||
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English Language | Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. | |||
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Mathematics | Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications. | |||
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Economics and Accounting | Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data. | |||
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Personnel and Human Resources | Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems. | |||
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Building and Construction | Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads. | |||
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Important Skill Competencies | Competency Description | |||
Speaking | Talking to others to convey information effectively. | |||
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Active Listening | Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. | |||
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Negotiation | Bringing others together and trying to reconcile differences. | |||
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Reading Comprehension | Understanding written sentences and paragraphs in work related documents. | |||
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Coordination | Adjusting actions in relation to others' actions. | |||
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Writing | Communicating effectively in writing as appropriate for the needs of the audience. | |||
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Critical Thinking | Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. | |||
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Social Perceptiveness | Being aware of others' reactions and understanding why they react as they do. | |||
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Monitoring | Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action. | |||
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Persuasion | Persuading others to change their minds or behavior. | |||
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Active Learning | Understanding the implications of new information for both current and future problem-solving and decision-making. | |||
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Service Orientation | Actively looking for ways to help people. | |||
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Complex Problem Solving | Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions. | |||
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Judgment and Decision Making | Considering the relative costs and benefits of potential actions to choose the most appropriate one. | |||
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Time Management | Managing one's own time and the time of others. | |||
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Management of Personnel Resources | Motivating, developing, and directing people as they work, identifying the best people for the job. | |||
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Instructing | Teaching others how to do something. | |||
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Learning Strategies | Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things. | |||
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Important Ability Competencies | Competency Description | |||
Oral Comprehension | The ability to listen to and understand information and ideas presented through spoken words and sentences. | |||
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Oral Expression | The ability to communicate information and ideas in speaking so others will understand. | |||
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Written Comprehension | The ability to read and understand information and ideas presented in writing. | |||
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Written Expression | The ability to communicate information and ideas in writing so others will understand. | |||
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Speech Clarity | The ability to speak clearly so others can understand you. | |||
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Speech Recognition | The ability to identify and understand the speech of another person. | |||
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Problem Sensitivity | The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. | |||
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Near Vision | The ability to see details at close range (within a few feet of the observer). | |||
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Deductive Reasoning | The ability to apply general rules to specific problems to produce answers that make sense. | |||
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Inductive Reasoning | The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). | |||
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Selective Attention | The ability to concentrate on a task over a period of time without being distracted. | |||
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Information Ordering | The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations). | |||
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Originality | The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem. | |||
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Category Flexibility | The ability to generate or use different sets of rules for combining or grouping things in different ways. | |||
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Prerequisite Qualification Category | Education and Experience Level | |||
Related Work Experience | Over 2 years, up to and including 4 years | |||
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On-the-Job Training | Over 6 months, up to and including 1 year | |||
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Required Level of Education | Post-Secondary Certificate - awarded for training completed after high school (for example, in Personnel Services, Engineering-related Technologies, Vocational Home Economics, Construction Trades, Mechanics and Repairers, Precision Production Trades) | |||
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On-Site or In-Plant Training | Over 1 month, up to and including 3 months | |||
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On-Site or In-Plant Training | None | |||
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Related Work Experience | Over 6 months, up to and including 1 year | |||
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Required Level of Education | Some College Courses | |||
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Alternate Job Title(s) | |||
Apartment Hotel Manager | |||
Apartment House Manager | |||
Apartment Manager | |||
Asset Manager | |||
Assistant Property Manager | |||
Building Custodian, Managing, Supervising, Renting | |||
Building Rental Manager | |||
Building Rental Superintendent | |||
Building Superintendent | |||
Building Superintendent, Managing, Supervising, Renting | |||
Cemetery Manager | |||
Commercial Property Manager | |||
Community Association Manager | |||
Community Manager | |||
Condominium Association Manager | |||
Condominium Manager | |||
Contracts Specialist | |||
Cooperative Manager | |||
Developer | |||
Director of Housing | |||
District Manager | |||
Facilities Coordinator | |||
Facilities Manager | |||
Facility Coordinator | |||
Freeholder | |||
Homeowner Association Manager | |||
Housing Director | |||
Housing Manager | |||
Housing Project Manager | |||
Housing Relocator | |||
Land Acquisition Manager | |||
Land Acquisition Specialist | |||
Land Agent | |||
Land Commissioner | |||
Land Developer | |||
Land Development Manager | |||
Land Leases and Rentals Manager | |||
Landlady | |||
Landlord | |||
Landman | |||
Lease Administration Supervisor | |||
Lease Buyer | |||
Lease Operator | |||
Leaser | |||
Leasing Manager | |||
Leasing Property Manager | |||
Location Man | |||
Location Worker | |||
Maintenance Supervisor | |||
Mall Manager | |||
Market Manager | |||
Market Master | |||
Market Superintendent | |||
Mobile Home Park Manager | |||
Occupancy Specialist | |||
Office Manager | |||
Oil Agent | |||
Oil Lease Buyer | |||
Oil Lease Operator | |||
On-Site Manager | |||
Property Administrator | |||
Property Developer | |||
Property Manager | |||
Public Events Facilities Rental Manager | |||
Public Housing Manager | |||
Real Estate Administrator | |||
Real Estate Agent | |||
Real Estate Developer | |||
Real Estate Firm Manager | |||
Real Estate Investor | |||
Real Estate Manager | |||
Real Estate Office Manager | |||
Rent Control Office Manager | |||
Rental Coordinator | |||
Rental Manager | |||
Resident Manager | |||
Right of Way Supervisor | |||
Right-of-Way Supervisor | |||
Superintendent | |||
Superintendent, Renting, Managing | |||
Supervisor | |||
Territory Manager | |||
Trailer Park Manager | |||
Trustee | |||
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