CompGeo Salary Survey Benchmark Job Summary and Competencies

The Benchmark Job Description below represents the specific Position Characteristics of the job used in the Salary Survey. Benchmark Job Descriptions should be inspected carefully to review the degree of matching between an organizations' Job and the Salary Survey Benchmark. Matching internal Jobs to Salary Survey Benchmark Jobs should not be done on Job Title alone. A thorough comparison of Salary Survey Benchmark to Internal Job Descriptions is recommended. A good overlap should exist on any comparisons used on critical Job Dimensions and Competencies.
 
CompGeo Occupation Group: Travel/Entrtnmt/Lodging/Restaurant
Job Family: Lodging-Hotel/Motel & Related
Benchmark Title:
 
Summary Job Description Tasks
Coordinate activities of staff, convention personnel, or clients to make arrangements for group meetings, events, or conventions. Consult with customers to determine objectives and requirements for events such as meetings, conferences, and conventions.
 
Monitor event activities to ensure compliance with applicable regulations and laws, satisfaction of participants, and resolution of any problems that arise.
 
Confer with staff at a chosen event site to coordinate details.
 
Review event bills for accuracy, and approve payment.
 
Plan and develop programs, agendas, budgets, and services according to customer requirements.
 
Coordinate services for events, such as accommodation and transportation for participants, facilities, catering, signage, displays, special needs requirements, printing and event security.
 
Arrange the availability of audio-visual equipment, transportation, displays, and other event needs.
 
Inspect event facilities to ensure that they conform to customer requirements.
 
Maintain records of event aspects, including financial details.
 
Conduct post-event evaluations to determine how future events could be improved.
 
Negotiate contracts with such service providers and suppliers as hotels, convention centers, and speakers.
 
Meet with sponsors and organizing committees to plan scope and format of events, to establish and monitor budgets, or to review administrative procedures and event progress.
 
Direct administrative details such as financial operations, dissemination of promotional materials, and responses to inquiries.
 
Evaluate and select providers of services according to customer requirements.
 
Read trade publications, attend seminars, and consult with other meeting professionals to keep abreast of meeting management standards and trends.
 
Organize registration of event participants.
 
Design and implement efforts to publicize events and promote sponsorships.
 
Hire, train, and supervise volunteers and support staff required for events.
 
Obtain permits from fire and health departments to erect displays and exhibits and serve food at events.
 
Promote conference, convention and trades show services by performing tasks such as meeting with professional and trade associations, and producing brochures and other publications.
 
Develop event topics and choose featured speakers.
 
 
CompGeo Occupation Group: Travel/Entrtnmt/Lodging/Restaurant
Job Family: Lodging-Hotel/Motel & Related
Benchmark Title:
 
Important Knowledge Competencies Competency Description
Customer and Personal Service Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
 
English Language Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
 
Clerical Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
 
Sales and Marketing Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
 
Administration and Management Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
 
Computers and Electronics Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
 
 
CompGeo Occupation Group: Travel/Entrtnmt/Lodging/Restaurant
Job Family: Lodging-Hotel/Motel & Related
Benchmark Title:
 
Important Skill Competencies Competency Description
Active Listening Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
 
Speaking Talking to others to convey information effectively.
 
Reading Comprehension Understanding written sentences and paragraphs in work related documents.
 
Critical Thinking Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
 
Time Management Managing one's own time and the time of others.
 
Social Perceptiveness Being aware of others' reactions and understanding why they react as they do.
 
Coordination Adjusting actions in relation to others' actions.
 
Service Orientation Actively looking for ways to help people.
 
Monitoring Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
 
Judgment and Decision Making Considering the relative costs and benefits of potential actions to choose the most appropriate one.
 
Persuasion Persuading others to change their minds or behavior.
 
Negotiation Bringing others together and trying to reconcile differences.
 
Writing Communicating effectively in writing as appropriate for the needs of the audience.
 
Complex Problem Solving Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
 
Management of Personnel Resources Motivating, developing, and directing people as they work, identifying the best people for the job.
 
Active Learning Understanding the implications of new information for both current and future problem-solving and decision-making.
 
Operations Analysis Analyzing needs and product requirements to create a design.
 
Systems Analysis Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
 
Systems Evaluation Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.
 
 
CompGeo Occupation Group: Travel/Entrtnmt/Lodging/Restaurant
Job Family: Lodging-Hotel/Motel & Related
Benchmark Title:
 
Important Ability Competencies Competency Description
Oral Comprehension The ability to listen to and understand information and ideas presented through spoken words and sentences.
 
Oral Expression The ability to communicate information and ideas in speaking so others will understand.
 
Written Comprehension The ability to read and understand information and ideas presented in writing.
 
Speech Recognition The ability to identify and understand the speech of another person.
 
Speech Clarity The ability to speak clearly so others can understand you.
 
Written Expression The ability to communicate information and ideas in writing so others will understand.
 
Problem Sensitivity The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
 
Deductive Reasoning The ability to apply general rules to specific problems to produce answers that make sense.
 
Fluency of Ideas The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity).
 
Inductive Reasoning The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
 
Near Vision The ability to see details at close range (within a few feet of the observer).
 
Originality The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem.
 
Category Flexibility The ability to generate or use different sets of rules for combining or grouping things in different ways.
 
Information Ordering The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
 
Visualization The ability to imagine how something will look after it is moved around or when its parts are moved or rearranged.
 
Selective Attention The ability to concentrate on a task over a period of time without being distracted.
 
Far Vision The ability to see details at a distance.
 
Mathematical Reasoning The ability to choose the right mathematical methods or formulas to solve a problem.
 
Time Sharing The ability to shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources).
 
Number Facility The ability to add, subtract, multiply, or divide quickly and correctly.
 
Flexibility of Closure The ability to identify or detect a known pattern (a figure, object, word, or sound) that is hidden in other distracting material.
 
 
CompGeo Occupation Group: Travel/Entrtnmt/Lodging/Restaurant
Job Family: Lodging-Hotel/Motel & Related
Benchmark Title:
 
Prerequisite Qualification Category Education and Experience Level
On-Site or In-Plant Training Up to and including 1 month
 
Required Level of Education Bachelor's Degree
 
Related Work Experience Over 2 years, up to and including 4 years
 
Related Work Experience Over 1 year, up to and including 2 years
 
On-the-Job Training Over 1 month, up to and including 3 months
 
 
CompGeo Occupation Group: Travel/Entrtnmt/Lodging/Restaurant
Job Family: Lodging-Hotel/Motel & Related
Benchmark Title:
 
Alternate Job Title(s)
Catering Manager
Catering and Convention Services Coordinator
Catering and Convention Services Manager
Catering and Convention Services Sales Manager
Conference Director
Conference Manager
Conference Organizer
Conference Planner
Conference Planning Manager
Conference Producer
Conference Service Coordinator
Conference Services Manager
Conferences or Conventions Reservationist
Convention Manager
Convention Services Manager (CSM)
Convention Worker
Corporate Event Planner
Director of Catering and Convention Services
Director of Conference Services
Director of Conference Services and Catering
Director of Convention Services
Director of Events
Event Coordinator
Event Manager
Event Organizer
Event Planner
Event Planning Manager
Events Manager
Facility Coordinator
Meeting Coordinator
Meeting Planner
Meeting/Event Planner
Party Planner
Sales Manager
Scheduling Coordinator
Special Events Coordinator
Special Events Director
Special Events Planner
Trade Show Coordinator
Wedding Designer
Wedding Planner
 
CompGeo Occupation Group: Travel/Entrtnmt/Lodging/Restaurant
Job Family: Lodging-Hotel/Motel & Related
Benchmark Title:
 
 
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