| ||||
| Summary Job Description | Tasks | |||
| Evaluate, authorize, or recommend approval of commercial, real estate, or credit loans. Advise borrowers on financial status and payment methods. Includes mortgage loan officers and agents, collection analysts, loan servicing officers, and loan underwriters. | Approve loans within specified limits, and refer loan applications outside those limits to management for approval. | |||
|
| ||||
| Meet with applicants to obtain information for loan applications and to answer questions about the process. | ||||
|
| ||||
| Analyze applicants' financial status, credit, and property evaluations to determine feasibility of granting loans. | ||||
|
| ||||
| Explain to customers the different types of loans and credit options that are available, as well as the terms of those services. | ||||
|
| ||||
| Obtain and compile copies of loan applicants' credit histories, corporate financial statements, and other financial information. | ||||
|
| ||||
| Review and update credit and loan files. | ||||
|
| ||||
| Review loan agreements to ensure that they are complete and accurate according to policy. | ||||
|
| ||||
| Compute payment schedules. | ||||
|
| ||||
| Stay abreast of new types of loans and other financial services and products to better meet customers' needs. | ||||
|
| ||||
| Submit applications to credit analysts for verification and recommendation. | ||||
|
| ||||
| Handle customer complaints and take appropriate action to resolve them. | ||||
|
| ||||
| Work with clients to identify their financial goals and to find ways of reaching those goals. | ||||
|
| ||||
| Confer with underwriters to aid in resolving mortgage application problems. | ||||
|
| ||||
| Negotiate payment arrangements with customers who have delinquent loans. | ||||
|
| ||||
| Market bank products to individuals and firms, promoting bank services that may meet customers' needs. | ||||
|
| ||||
| Supervise loan personnel. | ||||
|
| ||||
| Set credit policies, credit lines, procedures and standards in conjunction with senior managers. | ||||
|
| ||||
| Provide special services such as investment banking for clients with more specialized needs. | ||||
|
| ||||
| Analyze potential loan markets and develop referral networks to locate prospects for loans. | ||||
|
| ||||
| Prepare reports to send to customers whose accounts are delinquent, and forward irreconcilable accounts for collector action. | ||||
|
| ||||
| Arrange for maintenance and liquidation of delinquent properties. | ||||
|
| ||||
| Interview, hire, and train new employees. | ||||
|
| ||||
| Petition courts to transfer titles and deeds of collateral to banks. | ||||
|
| ||||
CompGeo Salary Survey Benchmark Job Summary and Competencies
Loan Officers
The Benchmark Job Description below represents the specific Position Characteristics of the job used in the Salary Survey. Benchmark Job Descriptions should be inspected carefully to review the degree of matching between an organizations' Job and the Salary Survey Benchmark. Matching internal Jobs to Salary Survey Benchmark Jobs should not be done on Job Title alone. A thorough comparison of Salary Survey Benchmark to Internal Job Descriptions is recommended. A good overlap should exist on any comparisons used on critical Job Dimensions and Competencies.- Job Description
- Knowledges
- Skills
- Abilites
- Tools and Technology
- Education and Experience
- Alternate Job Titles
- Salaries
| ||||
| Important Knowledge Competencies | Competency Description | |||
| Sales and Marketing | Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems. | |||
|
| ||||
| Customer and Personal Service | Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. | |||
|
| ||||
| Economics and Accounting | Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data. | |||
|
| ||||
| English Language | Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. | |||
|
| ||||
| Mathematics | Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications. | |||
|
| ||||
| Clerical | Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. | |||
|
| ||||
| ||||
| Important Skill Competencies | Competency Description | |||
| Speaking | Talking to others to convey information effectively. | |||
|
| ||||
| Active Listening | Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. | |||
|
| ||||
| Judgment and Decision Making | Considering the relative costs and benefits of potential actions to choose the most appropriate one. | |||
|
| ||||
| Reading Comprehension | Understanding written sentences and paragraphs in work related documents. | |||
|
| ||||
| Critical Thinking | Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. | |||
|
| ||||
| Service Orientation | Actively looking for ways to help people. | |||
|
| ||||
| Writing | Communicating effectively in writing as appropriate for the needs of the audience. | |||
|
| ||||
| Mathematics | Using mathematics to solve problems. | |||
|
| ||||
| Complex Problem Solving | Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions. | |||
|
| ||||
| Active Learning | Understanding the implications of new information for both current and future problem-solving and decision-making. | |||
|
| ||||
| Social Perceptiveness | Being aware of others' reactions and understanding why they react as they do. | |||
|
| ||||
| Monitoring | Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action. | |||
|
| ||||
| Time Management | Managing one's own time and the time of others. | |||
|
| ||||
| Coordination | Adjusting actions in relation to others' actions. | |||
|
| ||||
| Persuasion | Persuading others to change their minds or behavior. | |||
|
| ||||
| ||||
| Important Ability Competencies | Competency Description | |||
| Oral Comprehension | The ability to listen to and understand information and ideas presented through spoken words and sentences. | |||
|
| ||||
| Oral Expression | The ability to communicate information and ideas in speaking so others will understand. | |||
|
| ||||
| Speech Clarity | The ability to speak clearly so others can understand you. | |||
|
| ||||
| Written Comprehension | The ability to read and understand information and ideas presented in writing. | |||
|
| ||||
| Inductive Reasoning | The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). | |||
|
| ||||
| Problem Sensitivity | The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. | |||
|
| ||||
| Speech Recognition | The ability to identify and understand the speech of another person. | |||
|
| ||||
| Deductive Reasoning | The ability to apply general rules to specific problems to produce answers that make sense. | |||
|
| ||||
| Near Vision | The ability to see details at close range (within a few feet of the observer). | |||
|
| ||||
| Written Expression | The ability to communicate information and ideas in writing so others will understand. | |||
|
| ||||
| Information Ordering | The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations). | |||
|
| ||||
| Mathematical Reasoning | The ability to choose the right mathematical methods or formulas to solve a problem. | |||
|
| ||||
| Number Facility | The ability to add, subtract, multiply, or divide quickly and correctly. | |||
|
| ||||
| ||||
| Tools/Technology Example | Product Category | |||
| Amortization loan software | Financial analysis software | |||
|
| ||||
| Bankers Systems Rembrandt Lending System | Financial analysis software | |||
|
| ||||
| Bottom Line LoanMaster Loan Servicing | Accounting software | |||
|
| ||||
| CGI-AMS BureauLink Enterprise | Information retrieval or search software | |||
|
| ||||
| CGI-AMS CACS Enterprise | Financial analysis software | |||
|
| ||||
| CGI-AMS Strata | Financial analysis software | |||
|
| ||||
| California Infinite LPS | Financial analysis software | |||
|
| ||||
| Calyx Point | Financial analysis software | |||
|
| ||||
| Click1003 Online Mortgage Application | Financial analysis software | |||
|
| ||||
| Credit and risk analysis software | Financial analysis software | |||
|
| ||||
| Credit fraud detection software | Financial analysis software | |||
|
| ||||
| Credit underwriting software | Financial analysis software | |||
|
| ||||
| Delphi Discovery | Financial analysis software | |||
|
| ||||
| Dun and Bradstreet Global DecisionMaker | Financial analysis software | |||
|
| ||||
| Dynamic Loanledger | Financial analysis software | |||
|
| ||||
| Ellie Mae Contour | Financial analysis software | |||
|
| ||||
| Ellie Mae Genesis | Financial analysis software | |||
|
| ||||
| Equifax Advanced Decisioning | Financial analysis software | |||
|
| ||||
| Equifax Application Engine | Content workflow software | |||
|
| ||||
| Equifax InterConnect | Financial analysis software | |||
|
| ||||
| Experian Credinomics | Financial analysis software | |||
|
| ||||
| Experian Detect | Financial analysis software | |||
|
| ||||
| Experian FraudShield | Financial analysis software | |||
|
| ||||
| Experian Quest | Financial analysis software | |||
|
| ||||
| Experian Retention Triggers | Financial analysis software | |||
|
| ||||
| Experian Strategy Management | Office suite software | |||
|
| ||||
| Experian Transact SM | Content workflow software | |||
|
| ||||
| FAS Loan Service Plus | Financial analysis software | |||
|
| ||||
| Fair Isaac Application Risk Model Software | Financial analysis software | |||
|
| ||||
| Fair Isaac Capstone Decision Manager | Financial analysis software | |||
|
| ||||
| Fair Isaac Falcon ID | Financial analysis software | |||
|
| ||||
| Fannie Mae Desktop Underwriter | Financial analysis software | |||
|
| ||||
| FinEng Solutions software | Analytical or scientific software | |||
|
| ||||
| Financial Industry Computer Systems Loan Accountant | Accounting software | |||
|
| ||||
| Financial Industry Computer Systems Loan Originator | Financial analysis software | |||
|
| ||||
| Financial Industry Computer Systems Loan Producer | Financial analysis software | |||
|
| ||||
| Freddie Mac Loan Prospector | Financial analysis software | |||
|
| ||||
| Harland Financial Solutions DecisionPro | Financial analysis software | |||
|
| ||||
| Harland Interlinq MortgageWare | Financial analysis software | |||
|
| ||||
| IA Systems StreamLend | Financial analysis software | |||
|
| ||||
| Indus Lending Solutions | Financial analysis software | |||
|
| ||||
| Integra Destiny Loan Origination | Financial analysis software | |||
|
| ||||
| LA PRO Loan Administrator Pro | Financial analysis software | |||
|
| ||||
| LawFirm Software 1003 Uniform Residential Loan Application Software | Financial analysis software | |||
|
| ||||
| LawFirm Software Loan Origination Software | Financial analysis software | |||
|
| ||||
| Loan application processing software | Financial analysis software | |||
|
| ||||
| Moody's KMV CreditEdge | Financial analysis software | |||
|
| ||||
| Moody's KMV Decisions | Financial analysis software | |||
|
| ||||
| Moody's KMV Financial Analyst | Financial analysis software | |||
|
| ||||
| Moody's KMV Risk Advisor | Financial analysis software | |||
|
| ||||
| Moody's KMV Risk Analyst | Financial analysis software | |||
|
| ||||
| Opportunity management system OMS software | Financial analysis software | |||
|
| ||||
| Plimus Loan Artist | Financial analysis software | |||
|
| ||||
| QuikDraw Loan Management System | Financial analysis software | |||
|
| ||||
| RealBenefits Amortization Loan | Financial analysis software | |||
|
| ||||
| Technicost LOS | Financial analysis software | |||
|
| ||||
| The Mortgage Office Loan Origination | Financial analysis software | |||
|
| ||||
| The Mortgage Office Loan Servicing | Financial analysis software | |||
|
| ||||
| TrueClose Loan Origination software | Financial analysis software | |||
|
| ||||
| VueCentric MortgageDashboard | Financial analysis software | |||
|
| ||||
| Web browser software | Internet browser software | |||
|
| ||||
| White Clarke North America Credit Adjudication and Lending Management | Financial analysis software | |||
|
| ||||
| Wolters Kluwer Financial Services ComplianceOne | Compliance software | |||
|
| ||||
| eCredit Enterprise | Financial analysis software | |||
|
| ||||
| eOriginal eCore Business Suite | Document management software | |||
|
| ||||
| Desktop computers | Desktop computers | |||
|
| ||||
| Notebook computers | Notebook computers | |||
|
| ||||
| Personal computers | Personal computers | |||
|
| ||||
| Personal digital assistants PDA | Personal digital assistant PDAs or organizers | |||
|
| ||||
| Scanners | Scanners | |||
|
| ||||
| Tablet computers | Tablet computers | |||
|
| ||||
| ||||
| Prerequisite Qualification Category | Education and Experience Level | |||
| Required Level of Education | High School Diploma (or GED or High School Equivalence Certificate) | |||
|
| ||||
| On-the-Job Training | Over 1 month, up to and including 3 months | |||
|
| ||||
| Related Work Experience | None | |||
|
| ||||
| On-Site or In-Plant Training | Over 1 month, up to and including 3 months | |||
|
| ||||
| |||
| Alternate Job Title(s) | |||
| Agricultural Loan Officer | |||
| Bank Officer | |||
| Bank Representative | |||
| Branch Banker | |||
| Branch Lending Officer | |||
| Branch Manager | |||
| Commercial Banker | |||
| Commercial Lender | |||
| Commercial Loan Collection Officer | |||
| Commercial Loan Officer | |||
| Consumer Loan Officer | |||
| Corporate Banking Officer | |||
| Farm Loan Representative | |||
| Lender | |||
| Loan Administrator | |||
| Loan Adviser | |||
| Loan Analyst | |||
| Loan Approver | |||
| Loan Auditor | |||
| Loan Consultant | |||
| Loan Coordinator | |||
| Loan Counselor | |||
| Loan Examiner | |||
| Loan Officer | |||
| Loan Originator | |||
| Loan Reviewer | |||
| Loan Service Officer | |||
| Loan Specialist | |||
| Loan Supervisor | |||
| Loan Workout Officer | |||
| Mortgage Banker | |||
| Mortgage Broker | |||
| Mortgage Consultant | |||
| Mortgage Loan Officer | |||
| Mortgage Originator | |||
| Mortgage Specialist | |||
| Mortgage Underwriter | |||
| Mortgage or Loan Underwriter | |||
| Personal Banking Officer | |||
| Portfolio Manager | |||
| Real Estate Loan Officer | |||
| Real Estate Officer | |||
| Relationship Manager | |||
| |||||||||||||||||||||
| Copyright © 1995
- 2023 International Compensation Technologies and The Clayton Wallis Company. All Rights Reserved World Wide ictcw.com Member, WorldatWork - Formerly American and Canadian Compensation Associations (ACA/CCA) |