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| Summary Job Description | Tasks | |||
| Exchange coins, tokens, and chips for patrons' money. May issue payoffs and obtain customer's signature on receipt. May operate a booth in the slot machine area and furnish change persons with money bank at the start of the shift, or count and audit money in drawers. | Count money and audit money drawers. | |||
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| Keep accurate records of monetary exchanges, authorization forms, and transaction reconciliations. | ||||
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| Exchange money, credit, and casino chips, and make change for customers. | ||||
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| Work in and monitor an assigned area on the casino floor where slot machines are located. | ||||
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| Listen for jackpot alarm bells and issue payoffs to winners. | ||||
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| Maintain cage security according to rules. | ||||
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| Obtain customers' signatures on receipts when winnings exceed the amount held in a slot machine. | ||||
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| Reconcile daily summaries of transactions to balance books. | ||||
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| Sell gambling chips, tokens, or tickets to patrons, or to other workers for resale to patrons. | ||||
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| Calculate the value of chips won or lost by players. | ||||
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| Furnish change persons with a money bank at the start of each shift. | ||||
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| Accept credit applications and verify credit references to provide check-cashing authorization or to establish house credit accounts. | ||||
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CompGeo Salary Survey Benchmark Job Summary and Competencies
Gaming Change Persons and Booth Cashiers
The Benchmark Job Description below represents the specific Position Characteristics of the job used in the Salary Survey. Benchmark Job Descriptions should be inspected carefully to review the degree of matching between an organizations' Job and the Salary Survey Benchmark. Matching internal Jobs to Salary Survey Benchmark Jobs should not be done on Job Title alone. A thorough comparison of Salary Survey Benchmark to Internal Job Descriptions is recommended. A good overlap should exist on any comparisons used on critical Job Dimensions and Competencies.- Job Description
- Knowledges
- Skills
- Abilites
- Tools and Technology
- Education and Experience
- Alternate Job Titles
- Salaries
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| Important Knowledge Competencies | Competency Description | |||
| Customer and Personal Service | Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. | |||
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| Mathematics | Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications. | |||
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| English Language | Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. | |||
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| Public Safety and Security | Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions. | |||
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| Computers and Electronics | Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming. | |||
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| Administration and Management | Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. | |||
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| Economics and Accounting | Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data. | |||
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| Important Skill Competencies | Competency Description | |||
| Active Listening | Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. | |||
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| Speaking | Talking to others to convey information effectively. | |||
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| Critical Thinking | Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. | |||
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| Monitoring | Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action. | |||
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| Social Perceptiveness | Being aware of others' reactions and understanding why they react as they do. | |||
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| Reading Comprehension | Understanding written sentences and paragraphs in work related documents. | |||
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| Writing | Communicating effectively in writing as appropriate for the needs of the audience. | |||
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| Mathematics | Using mathematics to solve problems. | |||
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| Coordination | Adjusting actions in relation to others' actions. | |||
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| Service Orientation | Actively looking for ways to help people. | |||
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| Judgment and Decision Making | Considering the relative costs and benefits of potential actions to choose the most appropriate one. | |||
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| Persuasion | Persuading others to change their minds or behavior. | |||
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| Negotiation | Bringing others together and trying to reconcile differences. | |||
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| Complex Problem Solving | Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions. | |||
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| Important Ability Competencies | Competency Description | |||
| Oral Comprehension | The ability to listen to and understand information and ideas presented through spoken words and sentences. | |||
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| Oral Expression | The ability to communicate information and ideas in speaking so others will understand. | |||
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| Near Vision | The ability to see details at close range (within a few feet of the observer). | |||
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| Selective Attention | The ability to concentrate on a task over a period of time without being distracted. | |||
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| Speech Recognition | The ability to identify and understand the speech of another person. | |||
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| Problem Sensitivity | The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. | |||
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| Information Ordering | The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations). | |||
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| Number Facility | The ability to add, subtract, multiply, or divide quickly and correctly. | |||
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| Hearing Sensitivity | The ability to detect or tell the differences between sounds that vary in pitch and loudness. | |||
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| Speech Clarity | The ability to speak clearly so others can understand you. | |||
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| Deductive Reasoning | The ability to apply general rules to specific problems to produce answers that make sense. | |||
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| Inductive Reasoning | The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). | |||
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| Mathematical Reasoning | The ability to choose the right mathematical methods or formulas to solve a problem. | |||
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| Finger Dexterity | The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects. | |||
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| Far Vision | The ability to see details at a distance. | |||
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| Written Comprehension | The ability to read and understand information and ideas presented in writing. | |||
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| Category Flexibility | The ability to generate or use different sets of rules for combining or grouping things in different ways. | |||
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| Flexibility of Closure | The ability to identify or detect a known pattern (a figure, object, word, or sound) that is hidden in other distracting material. | |||
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| Arm-Hand Steadiness | The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position. | |||
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| Auditory Attention | The ability to focus on a single source of sound in the presence of other distracting sounds. | |||
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| Written Expression | The ability to communicate information and ideas in writing so others will understand. | |||
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| Manual Dexterity | The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects. | |||
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| Visual Color Discrimination | The ability to match or detect differences between colors, including shades of color and brightness. | |||
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| Speed of Closure | The ability to quickly make sense of, combine, and organize information into meaningful patterns. | |||
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| Perceptual Speed | The ability to quickly and accurately compare similarities and differences among sets of letters, numbers, objects, pictures, or patterns. The things to be compared may be presented at the same time or one after the other. This ability also includes comparing a presented object with a remembered object. | |||
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| Tools/Technology Example | Product Category | |||
| Microsoft Excel | Spreadsheet software | |||
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| Microsoft Word | Word processing software | |||
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| Spreadsheet software | Spreadsheet software | |||
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| Word processing software | Word processing software | |||
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| 10-key calculators | Calculators or accessories | |||
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| Automatic coin sorters | Sorters | |||
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| Automatic coin wrappers | Coin wrapper machines | |||
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| Coin counting machines | Money counting machines | |||
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| Coin sorting setups | Coin sorters | |||
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| Desktop computers | Desktop computers | |||
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| Personal computers | Personal computers | |||
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| Two way radios | Two way radios | |||
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| Prerequisite Qualification Category | Education and Experience Level | |||
| Required Level of Education | High School Diploma (or GED or High School Equivalence Certificate) | |||
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| On-Site or In-Plant Training | Up to and including 1 month | |||
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| On-the-Job Training | Over 1 month, up to and including 3 months | |||
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| On-the-Job Training | Anything beyond short demonstration, up to and including 1 month | |||
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| Alternate Job Title(s) | |||
| Bingo Cashier | |||
| Booth Cashier | |||
| Cage Cashier | |||
| Carousel Attendant | |||
| Cashier | |||
| Casino Cashier | |||
| Casino Floor Walker | |||
| Casino Gaming Worker | |||
| Change Attendant | |||
| Change Person | |||
| Floor Cashier | |||
| Lottery Sales Clerk | |||
| Mutuel Teller | |||
| Slot Attendant | |||
| Slot Floor Person | |||
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