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Summary Job Description | Tasks | |||
Compile records, sort, shelve, issue, and receive library materials such as books, electronic media, pictures, cards, slides and microfilm. Locate library materials for loan and replace material in shelving area, stacks, or files according to identification number and title. Register patrons to permit them to borrow books, periodicals, and other library materials. | All education, training, and library workers not listed separately. | |||
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Enter and update patrons' records on computers. | ||||
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Process new materials including books, audiovisual materials, and computer software. | ||||
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Sort books, publications, and other items according to established procedure and return them to shelves, files, or other designated storage areas. | ||||
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Locate library materials for patrons, including books, periodicals, tape cassettes, Braille volumes, and pictures. | ||||
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Instruct patrons on how to use reference sources, card catalogs, and automated information systems. | ||||
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Inspect returned books for condition and due-date status, and compute any applicable fines. | ||||
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Answer routine inquiries, and refer patrons in need of professional assistance to librarians. | ||||
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Maintain records of items received, stored, issued, and returned, and file catalog cards according to system used. | ||||
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Provide assistance to librarians in the maintenance of collections of books, periodicals, magazines, newspapers, and audiovisual and other materials. | ||||
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Take action to deal with disruptive or problem patrons. | ||||
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Classify and catalog items according to content and purpose. | ||||
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Register new patrons and issue borrower identification cards that permit patrons to borrow books and other materials. | ||||
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Send out notices and accept fine payments for lost or overdue books. | ||||
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Operate small branch libraries, under the direction of off-site librarian supervisors. | ||||
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Prepare, store, and retrieve classification and catalog information, lecture notes, or other information related to stored documents, using computers. | ||||
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Operate and maintain audiovisual equipment. | ||||
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Review records, such as microfilm and issue cards, to identify titles of overdue materials and delinquent borrowers. | ||||
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Select substitute titles when requested materials are unavailable following criteria such as age, education, and interests. | ||||
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Deliver and retrieve items to and from departments by hand or using push carts. | ||||
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Place books in mailing containers, affix address labels, and secure containers with straps for mailing to blind library patrons. | ||||
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Assist in the preparation of book displays. | ||||
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Open and close library during specified hours and secure library equipment, such as computers and audiovisual (AV) equipment. | ||||
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Perform clerical activities, such as answering phones, sorting mail, filing, typing, word processing, and photocopying and mailing out material. | ||||
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Schedule, supervise, and train clerical workers, volunteers, student assistants, and other library employees. | ||||
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Maintain library equipment, such as photocopiers, scanners, and computers, and instruct patrons in proper use of such equipment. | ||||
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Manage reserve materials by placing items on reserve for library patrons, checking items in and out of library, and removing out-dated items. | ||||
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Lend, reserve, and collect books, periodicals, videotapes, and other materials at circulation desks and process materials for inter-library loans. | ||||
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Perform accounting and bookkeeping activities such as, invoicing, maintaining financial records, budgeting, and handling cash. | ||||
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Repair books using mending tape, paste, and brushes, or prepare books to be sent to a bindery for repair. | ||||
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Acquire books, pamphlets, periodicals, audiovisual materials, and other library supplies by checking prices, figuring costs, and preparing appropriate order forms and facilitating the ordering process by providing such information to others. | ||||
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Prepare library statistics reports. | ||||
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Design or maintain library web site and online catalogues. | ||||
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CompGeo Salary Survey Benchmark Job Summary and Competencies
Library Assistants, Clerical
Library Assistants, Clerical
The Benchmark Job Description below represents the specific Position Characteristics of the job used in the Salary Survey. Benchmark Job Descriptions should be inspected carefully to review the degree of matching between an organizations' Job and the Salary Survey Benchmark. Matching internal Jobs to Salary Survey Benchmark Jobs should not be done on Job Title alone. A thorough comparison of Salary Survey Benchmark to Internal Job Descriptions is recommended. A good overlap should exist on any comparisons used on critical Job Dimensions and Competencies.- Job Description
- Knowledges
- Skills
- Abilites
- Tools and Technology
- Education and Experience
- Alternate Job Titles
- Salaries
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Important Knowledge Competencies | Competency Description | |||
Customer and Personal Service | Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. | |||
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Clerical | Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. | |||
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English Language | Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. | |||
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Computers and Electronics | Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming. | |||
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Communications and Media | Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media. | |||
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Important Skill Competencies | Competency Description | |||
Service Orientation | Actively looking for ways to help people. | |||
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Reading Comprehension | Understanding written sentences and paragraphs in work related documents. | |||
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Active Listening | Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. | |||
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Speaking | Talking to others to convey information effectively. | |||
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Coordination | Adjusting actions in relation to others' actions. | |||
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Social Perceptiveness | Being aware of others' reactions and understanding why they react as they do. | |||
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Critical Thinking | Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. | |||
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Writing | Communicating effectively in writing as appropriate for the needs of the audience. | |||
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Monitoring | Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action. | |||
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Judgment and Decision Making | Considering the relative costs and benefits of potential actions to choose the most appropriate one. | |||
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Time Management | Managing one's own time and the time of others. | |||
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Instructing | Teaching others how to do something. | |||
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Important Ability Competencies | Competency Description | |||
Oral Comprehension | The ability to listen to and understand information and ideas presented through spoken words and sentences. | |||
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Written Comprehension | The ability to read and understand information and ideas presented in writing. | |||
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Oral Expression | The ability to communicate information and ideas in speaking so others will understand. | |||
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Information Ordering | The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations). | |||
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Deductive Reasoning | The ability to apply general rules to specific problems to produce answers that make sense. | |||
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Category Flexibility | The ability to generate or use different sets of rules for combining or grouping things in different ways. | |||
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Near Vision | The ability to see details at close range (within a few feet of the observer). | |||
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Speech Recognition | The ability to identify and understand the speech of another person. | |||
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Speech Clarity | The ability to speak clearly so others can understand you. | |||
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Written Expression | The ability to communicate information and ideas in writing so others will understand. | |||
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Inductive Reasoning | The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). | |||
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Problem Sensitivity | The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. | |||
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Perceptual Speed | The ability to quickly and accurately compare similarities and differences among sets of letters, numbers, objects, pictures, or patterns. The things to be compared may be presented at the same time or one after the other. This ability also includes comparing a presented object with a remembered object. | |||
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Selective Attention | The ability to concentrate on a task over a period of time without being distracted. | |||
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Far Vision | The ability to see details at a distance. | |||
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Tools/Technology Example | Product Category | |||
Adobe Systems Adobe Acrobat software | Document management software | |||
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Automated circulation systems | Library software | |||
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Cataloging software | Library software | |||
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Database software | Data base user interface and query software | |||
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Microsoft Access | Data base user interface and query software | |||
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Microsoft Excel | Spreadsheet software | |||
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Microsoft Office software | Office suite software | |||
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Microsoft PowerPoint | Presentation software | |||
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Microsoft Word | Word processing software | |||
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Online Computer Library Center OCLC | Library software | |||
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Online Computer Library Center OCLC databases | Library software | |||
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Recordkeeping software | Data base user interface and query software | |||
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ResourceMate Plus | Library software | |||
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Video retrieval systems | Information retrieval or search software | |||
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Web browser software | Internet browser software | |||
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Word processing software | Word processing software | |||
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WorldCat | Library software | |||
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Adding machines | Adding machines | |||
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Barcode scanners | Bar code reader equipment | |||
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Bookmobiles | Cargo trucks | |||
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Braile embossers | Braille devices for the physically challenged | |||
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Calculators | Calculators or accessories | |||
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Cash registers | Cash registers | |||
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Delivery vans | Minivans or vans | |||
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Desktop computers | Desktop computers | |||
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Digital cameras | Digital cameras | |||
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Fax machines | Facsimile machines | |||
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Film projectors | Film projectors | |||
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Laminating machines | Laminators | |||
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Laser printers | Laser printers | |||
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Magnifiers | Magnifiers | |||
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Mail opening equipment | Mail opening machines | |||
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Microfiche printers | Microfiche or microfilm viewers | |||
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Microfiche readers | Microfiche or microfilm viewers | |||
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Microfilm printers | Microfiche reader printers | |||
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Microfilm readers | Microfiche or microfilm viewers | |||
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Multi function printers | Multi function printers | |||
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Multi-line telephone systems | Special purpose telephones | |||
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Multimedia projectors | Multimedia projectors | |||
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Personal readers | Voice synthesizers for the physically challenged | |||
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Photocopying equipment | Photocopiers | |||
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Scanners | Scanners | |||
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Thermal book binders | Thermal book binding machines | |||
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Typewriters | Typewriters | |||
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Prerequisite Qualification Category | Education and Experience Level | |||
On-Site or In-Plant Training | None | |||
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On-the-Job Training | Anything beyond short demonstration, up to and including 1 month | |||
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Required Level of Education | High School Diploma (or GED or High School Equivalence Certificate) | |||
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Related Work Experience | Over 1 year, up to and including 2 years | |||
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On-Site or In-Plant Training | Up to and including 1 month | |||
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Related Work Experience | Over 6 months, up to and including 1 year | |||
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Alternate Job Title(s) | |||
Access Services Assistant | |||
Acquisitions Assistant | |||
Administrative Library Assistant | |||
Assistant Librarian | |||
Bibliographic Services Specialist | |||
Book Sorter | |||
Bookmobile Driver | |||
Braille and Talking Books Clerk | |||
Catalog Library Assistant | |||
Cataloging Assistant | |||
Circulation Clerk | |||
Circulation Librarian | |||
Circulation Manager | |||
Circulation Representative | |||
Circulation Supervisor | |||
Clerk | |||
Film Library Clerk | |||
Film or Tape Librarian | |||
Interlibrary Loan Specialist | |||
Librarian | |||
Librarian Assistant | |||
Library Aide | |||
Library Assistant | |||
Library Associate | |||
Library Circulation Assistant | |||
Library Circulation Clerk | |||
Library Clerical Assistant | |||
Library Clerk | |||
Library Customer Service Clerk | |||
Library Media Assistant | |||
Library Page | |||
Library Paraprofessional | |||
Library Serials Assistant | |||
Library Services Assistant | |||
Library Specialist | |||
Library Technical Assistant | |||
Library Technician | |||
Media Clerk | |||
Medical Library Assistant | |||
Microfilm Clerk | |||
Music Library Assistant | |||
Page | |||
Periodicals Clerk | |||
Periodicals Library Assistant | |||
Public Services Assistant | |||
Reference Assistant | |||
Reference Library Assistant | |||
Registration Clerk | |||
Talking Books Library Clerk | |||
Technical Services Assistant | |||
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