CompGeo Salary Survey Benchmark Job Summary and Competencies

The Benchmark Job Description below represents the specific Position Characteristics of the job used in the Salary Survey. Benchmark Job Descriptions should be inspected carefully to review the degree of matching between an organizations' Job and the Salary Survey Benchmark. Matching internal Jobs to Salary Survey Benchmark Jobs should not be done on Job Title alone. A thorough comparison of Salary Survey Benchmark to Internal Job Descriptions is recommended. A good overlap should exist on any comparisons used on critical Job Dimensions and Competencies.
 
CompGeo Occupation Group: Services
Job Family: Services - Other
Benchmark Title:
 
Summary Job Description Tasks
Examine, evaluate, and investigate eligibility for, conformity with, or liability under licenses or permits. Issue licenses to individuals meeting standards.
 
Evaluate applications, records, and documents in order to gather information about eligibility or liability issues.
 
Administer oral, written, road, or flight tests to license applicants.
 
Score tests and observe equipment operation and control in order to rate ability of applicants.
 
Advise licensees and other individuals or groups concerning licensing, permit, or passport regulations.
 
Warn violators of infractions or penalties.
 
Prepare reports of activities, evaluations, recommendations, and decisions.
 
Prepare correspondence to inform concerned parties of licensing decisions and of appeals processes.
 
Confer with and interview officials, technical or professional specialists, and applicants, in order to obtain information or to clarify facts relevant to licensing decisions.
 
Report law or regulation violations to appropriate boards and agencies.
 
Visit establishments to verify that valid licenses and permits are displayed, and that licensing standards are being upheld.
 
 
CompGeo Occupation Group: Services
Job Family: Services - Other
Benchmark Title:
 
Important Knowledge Competencies Competency Description
Customer and Personal Service Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
 
Law and Government Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
 
Clerical Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
 
English Language Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
 
Public Safety and Security Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
 
Administration and Management Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
 
Education and Training Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
 
Computers and Electronics Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
 
Mathematics Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
 
Psychology Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
 
 
CompGeo Occupation Group: Services
Job Family: Services - Other
Benchmark Title:
 
Important Skill Competencies Competency Description
Speaking Talking to others to convey information effectively.
 
Active Listening Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
 
Social Perceptiveness Being aware of others' reactions and understanding why they react as they do.
 
Reading Comprehension Understanding written sentences and paragraphs in work related documents.
 
Judgment and Decision Making Considering the relative costs and benefits of potential actions to choose the most appropriate one.
 
Writing Communicating effectively in writing as appropriate for the needs of the audience.
 
Critical Thinking Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
 
Active Learning Understanding the implications of new information for both current and future problem-solving and decision-making.
 
Monitoring Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
 
Service Orientation Actively looking for ways to help people.
 
Complex Problem Solving Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
 
Negotiation Bringing others together and trying to reconcile differences.
 
Time Management Managing one's own time and the time of others.
 
Coordination Adjusting actions in relation to others' actions.
 
Instructing Teaching others how to do something.
 
Operation Monitoring Watching gauges, dials, or other indicators to make sure a machine is working properly.
 
Quality Control Analysis Conducting tests and inspections of products, services, or processes to evaluate quality or performance.
 
Learning Strategies Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
 
Systems Analysis Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
 
Systems Evaluation Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.
 
Persuasion Persuading others to change their minds or behavior.
 
Management of Personnel Resources Motivating, developing, and directing people as they work, identifying the best people for the job.
 
 
CompGeo Occupation Group: Services
Job Family: Services - Other
Benchmark Title:
 
Important Ability Competencies Competency Description
Oral Expression The ability to communicate information and ideas in speaking so others will understand.
 
Oral Comprehension The ability to listen to and understand information and ideas presented through spoken words and sentences.
 
Written Comprehension The ability to read and understand information and ideas presented in writing.
 
Speech Recognition The ability to identify and understand the speech of another person.
 
Speech Clarity The ability to speak clearly so others can understand you.
 
Inductive Reasoning The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
 
Near Vision The ability to see details at close range (within a few feet of the observer).
 
Written Expression The ability to communicate information and ideas in writing so others will understand.
 
Problem Sensitivity The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
 
Deductive Reasoning The ability to apply general rules to specific problems to produce answers that make sense.
 
Far Vision The ability to see details at a distance.
 
Information Ordering The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
 
Selective Attention The ability to concentrate on a task over a period of time without being distracted.
 
Perceptual Speed The ability to quickly and accurately compare similarities and differences among sets of letters, numbers, objects, pictures, or patterns. The things to be compared may be presented at the same time or one after the other. This ability also includes comparing a presented object with a remembered object.
 
Category Flexibility The ability to generate or use different sets of rules for combining or grouping things in different ways.
 
Number Facility The ability to add, subtract, multiply, or divide quickly and correctly.
 
Finger Dexterity The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects.
 
Auditory Attention The ability to focus on a single source of sound in the presence of other distracting sounds.
 
Originality The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem.
 
Flexibility of Closure The ability to identify or detect a known pattern (a figure, object, word, or sound) that is hidden in other distracting material.
 
Time Sharing The ability to shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources).
 
Hearing Sensitivity The ability to detect or tell the differences between sounds that vary in pitch and loudness.
 
Mathematical Reasoning The ability to choose the right mathematical methods or formulas to solve a problem.
 
Arm-Hand Steadiness The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position.
 
Manual Dexterity The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects.
 
Control Precision The ability to quickly and repeatedly adjust the controls of a machine or a vehicle to exact positions.
 
Visual Color Discrimination The ability to match or detect differences between colors, including shades of color and brightness.
 
Depth Perception The ability to judge which of several objects is closer or farther away from you, or to judge the distance between you and an object.
 
 
CompGeo Occupation Group: Services
Job Family: Services - Other
Benchmark Title:
 
Prerequisite Qualification Category Education and Experience Level
Required Level of Education High School Diploma (or GED or High School Equivalence Certificate)
 
On-the-Job Training Over 6 months, up to and including 1 year
 
 
CompGeo Occupation Group: Services
Job Family: Services - Other
Benchmark Title:
 
Alternate Job Title(s)
Certified Driver Examiner (CDE)
Certified Driver License Test Administrator
Certified License Examiner
Cosmetology Examiner
Cosmetology Inspector
Customer Service Representative
Department of Motor Vehicles Clerk (DMV Clerk)
Deportation Examiner
Driver Examiner
Driver License Agent
Driver License Clerk
Driver License Examiner
Driver License Technician
Driver's License Examiner
Driver's License Reviewing Officer
Examiner
Flight Operations Inspector
Forms Examiner
Immigration Investigator
Immigration Officer
Inspector
License Examiner
License Inspector
License Registration Examiner
Licensing Examiner
Methods Examiner
Mortician Investigator
Motor Vehicle Clerk
Motor Vehicle Compliance Analyst
Motor Vehicle Examiner
Naturalization Examiner
Passport Application Examiner
Public Service Representative (PSR)
Qualifications Examiner
Scales Inspector
Sealer of Weights and Measures
Transportation Services Representative (TSR)
Weights and Measures Inspector
 
CompGeo Occupation Group: Services
Job Family: Services - Other
Benchmark Title:
 
 
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