CompGeo Salary Survey Benchmark Job Summary and Competencies

Equal Opportunity Representatives and Officers

The Benchmark Job Description below represents the specific Position Characteristics of the job used in the Salary Survey. Benchmark Job Descriptions should be inspected carefully to review the degree of matching between an organizations' Job and the Salary Survey Benchmark. Matching internal Jobs to Salary Survey Benchmark Jobs should not be done on Job Title alone. A thorough comparison of Salary Survey Benchmark to Internal Job Descriptions is recommended. A good overlap should exist on any comparisons used on critical Job Dimensions and Competencies.
 
CompGeo Occupation Group: Human Resources
Job Family: Human Resources, Professional
Benchmark Title: Equal Opportunity Representatives and Officers
 
Summary Job Description Tasks
Monitor and evaluate compliance with equal opportunity laws, guidelines, and policies to ensure that employment practices and contracting arrangements give equal opportunity without regard to race, religion, color, national origin, sex, age, or disability. Investigate employment practices or alleged violations of laws to document and correct discriminatory factors.
 
Interpret civil rights laws and equal opportunity regulations for individuals or employers.
 
Study equal opportunity complaints to clarify issues.
 
Meet with persons involved in equal opportunity complaints in order to verify case information, and to arbitrate and settle disputes.
 
Coordinate, monitor, or revise complaint procedures to ensure timely processing and review of complaints.
 
Prepare reports of selection, survey, or other statistics and recommendations for corrective action.
 
Conduct surveys and evaluate findings to determine if systematic discrimination exists.
 
Develop guidelines for non-discriminatory employment practices, and monitor their implementation and impact.
 
Review company contracts to determine actions required to meet governmental equal opportunity provisions.
 
Counsel newly hired members of minority or disadvantaged groups, informing them about details of civil rights laws.
 
Provide information, technical assistance, or training to supervisors, managers, or employees on topics such as employee supervision, hiring, grievance procedures, or staff development.
 
Verify that all job descriptions are submitted for review and approval and that descriptions meet regulatory standards.
 
Act as liaisons between minority placement agencies and employers or between job search committees and other equal opportunity administrators.
 
Consult with community representatives to develop technical assistance agreements in accordance with governmental regulations.
 
Meet with job search committees or coordinators to explain the role of the equal opportunity coordinator, to provide resources for advertising, or to explain expectations for future contacts.
 
Participate in the recruitment of employees through job fairs, career days, or advertising plans.
 
 
CompGeo Occupation Group: Human Resources
Job Family: Human Resources, Professional
Benchmark Title: Equal Opportunity Representatives and Officers
 
Important Knowledge Competencies Competency Description
Law and Government Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
 
English Language Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
 
Customer and Personal Service Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
 
Personnel and Human Resources Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
 
Clerical Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
 
Administration and Management Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
 
 
CompGeo Occupation Group: Human Resources
Job Family: Human Resources, Professional
Benchmark Title: Equal Opportunity Representatives and Officers
 
Important Skill Competencies Competency Description
Active Listening Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
 
Reading Comprehension Understanding written sentences and paragraphs in work related documents.
 
Speaking Talking to others to convey information effectively.
 
Critical Thinking Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
 
Social Perceptiveness Being aware of others' reactions and understanding why they react as they do.
 
Active Learning Understanding the implications of new information for both current and future problem-solving and decision-making.
 
Writing Communicating effectively in writing as appropriate for the needs of the audience.
 
Complex Problem Solving Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
 
Judgment and Decision Making Considering the relative costs and benefits of potential actions to choose the most appropriate one.
 
Monitoring Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
 
Persuasion Persuading others to change their minds or behavior.
 
Coordination Adjusting actions in relation to others' actions.
 
Negotiation Bringing others together and trying to reconcile differences.
 
Time Management Managing one's own time and the time of others.
 
Service Orientation Actively looking for ways to help people.
 
Systems Analysis Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
 
Systems Evaluation Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.
 
Instructing Teaching others how to do something.
 
Learning Strategies Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
 
 
CompGeo Occupation Group: Human Resources
Job Family: Human Resources, Professional
Benchmark Title: Equal Opportunity Representatives and Officers
 
Important Ability Competencies Competency Description
Written Comprehension The ability to read and understand information and ideas presented in writing.
 
Oral Comprehension The ability to listen to and understand information and ideas presented through spoken words and sentences.
 
Oral Expression The ability to communicate information and ideas in speaking so others will understand.
 
Written Expression The ability to communicate information and ideas in writing so others will understand.
 
Problem Sensitivity The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
 
Deductive Reasoning The ability to apply general rules to specific problems to produce answers that make sense.
 
Inductive Reasoning The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
 
Information Ordering The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
 
Near Vision The ability to see details at close range (within a few feet of the observer).
 
Speech Recognition The ability to identify and understand the speech of another person.
 
Speech Clarity The ability to speak clearly so others can understand you.
 
Flexibility of Closure The ability to identify or detect a known pattern (a figure, object, word, or sound) that is hidden in other distracting material.
 
Category Flexibility The ability to generate or use different sets of rules for combining or grouping things in different ways.
 
Speed of Closure The ability to quickly make sense of, combine, and organize information into meaningful patterns.
 
Originality The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem.
 
Mathematical Reasoning The ability to choose the right mathematical methods or formulas to solve a problem.
 
Perceptual Speed The ability to quickly and accurately compare similarities and differences among sets of letters, numbers, objects, pictures, or patterns. The things to be compared may be presented at the same time or one after the other. This ability also includes comparing a presented object with a remembered object.
 
Selective Attention The ability to concentrate on a task over a period of time without being distracted.
 
Fluency of Ideas The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity).
 
Time Sharing The ability to shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources).
 
Far Vision The ability to see details at a distance.
 
Number Facility The ability to add, subtract, multiply, or divide quickly and correctly.
 
Memorization The ability to remember information such as words, numbers, pictures, and procedures.
 
Finger Dexterity The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects.
 
Auditory Attention The ability to focus on a single source of sound in the presence of other distracting sounds.
 
 
CompGeo Occupation Group: Human Resources
Job Family: Human Resources, Professional
Benchmark Title: Equal Opportunity Representatives and Officers
 
Prerequisite Qualification Category Education and Experience Level
Required Level of Education Bachelor's Degree
 
Related Work Experience Over 2 years, up to and including 4 years
 
On-the-Job Training Over 1 year, up to and including 2 years
 
 
CompGeo Occupation Group: Human Resources
Job Family: Human Resources, Professional
Benchmark Title: Equal Opportunity Representatives and Officers
 
Alternate Job Title(s)
Affirmative Action Officer
Civil Rights Representative
Complaint Investigations Officer
Compliance Analyst
Compliance Coordinator
Compliance Manager
Contract Compliance Officer
Equal Employment Opportunity Officer (EEO Officer)
Equal Employment Opportunity Representative (EEO Representative)
Equal Employment Opportunity Specialist (EEO Specialist)
Equal Opportunity Commission Investigator (EOC Investigator)
Equal Opportunity Counselor
Equal Opportunity Specialist
Federal Investigator
Field Representative
Human Rights Investigator
Investigator
 
CompGeo Occupation Group: Human Resources
Job Family: Human Resources, Professional
Benchmark Title: Equal Opportunity Representatives and Officers
 
 
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