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Summary Job Description | Tasks | |||
Plan, direct, or coordinate the storage or distribution operations within an organization or the activities of organizations that are engaged in storing or distributing materials or products. | Supervise the activities of workers engaged in receiving, storing, testing, and shipping products or materials. | |||
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Plan, develop, and implement warehouse safety and security programs and activities. | ||||
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Review invoices, work orders, consumption reports, and demand forecasts to estimate peak delivery periods and to issue work assignments. | ||||
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Schedule and monitor air or surface pickup, delivery, or distribution of products or materials. | ||||
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Interview, select, and train warehouse and supervisory personnel. | ||||
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Confer with department heads to coordinate warehouse activities, such as production, sales, records control, and purchasing. | ||||
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Respond to customers' or shippers' questions and complaints regarding storage and distribution services. | ||||
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Inspect physical conditions of warehouses, vehicle fleets and equipment, and order testing, maintenance, repair, or replacement as necessary. | ||||
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Develop and document standard and emergency operating procedures for receiving, handling, storing, shipping, or salvaging products or materials. | ||||
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Examine products or materials to estimate quantities or weight and type of container required for storage or transport. | ||||
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Negotiate with carriers, warehouse operators and insurance company representatives for services and preferential rates. | ||||
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Issue shipping instructions and provide routing information to ensure that delivery times and locations are coordinated. | ||||
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Examine invoices and shipping manifests for conformity to tariff and customs regulations. | ||||
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Prepare and manage departmental budgets. | ||||
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Prepare or direct preparation of correspondence, reports, and operations, maintenance, and safety manuals. | ||||
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Arrange for necessary shipping documentation, and contact customs officials to effect release of shipments. | ||||
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Advise sales and billing departments of transportation charges for customers' accounts. | ||||
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Evaluate freight costs and the inventory costs associated with transit times to ensure that costs are appropriate. | ||||
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Participate in setting transportation and service rates. | ||||
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Track and trace goods while they are en route to their destinations, expediting orders when necessary. | ||||
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Arrange for storage facilities when required. | ||||
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Develop and implement plans for facility modification or expansion, such as equipment purchase or changes in space allocation or structural design. | ||||
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Evaluate locations for new warehouses and distribution networks to determine their potential usefulness. | ||||
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CompGeo Salary Survey Benchmark Job Summary and Competencies
Manager, Storage and Distribution
The Benchmark Job Description below represents the specific Position Characteristics of the job used in the Salary Survey. Benchmark Job Descriptions should be inspected carefully to review the degree of matching between an organizations' Job and the Salary Survey Benchmark. Matching internal Jobs to Salary Survey Benchmark Jobs should not be done on Job Title alone. A thorough comparison of Salary Survey Benchmark to Internal Job Descriptions is recommended. A good overlap should exist on any comparisons used on critical Job Dimensions and Competencies.- Job Description
- Knowledges
- Skills
- Abilites
- Tools and Technology
- Education and Experience
- Alternate Job Titles
- Salaries
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Important Knowledge Competencies | Competency Description | |||
Administration and Management | Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. | |||
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Transportation | Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits. | |||
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Personnel and Human Resources | Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems. | |||
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Mathematics | Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications. | |||
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Customer and Personal Service | Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. | |||
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English Language | Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. | |||
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Production and Processing | Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods. | |||
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Economics and Accounting | Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data. | |||
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Education and Training | Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects. | |||
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Clerical | Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. | |||
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Public Safety and Security | Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions. | |||
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Important Skill Competencies | Competency Description | |||
Speaking | Talking to others to convey information effectively. | |||
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Active Listening | Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. | |||
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Critical Thinking | Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. | |||
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Monitoring | Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action. | |||
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Coordination | Adjusting actions in relation to others' actions. | |||
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Reading Comprehension | Understanding written sentences and paragraphs in work related documents. | |||
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Writing | Communicating effectively in writing as appropriate for the needs of the audience. | |||
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Complex Problem Solving | Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions. | |||
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Management of Personnel Resources | Motivating, developing, and directing people as they work, identifying the best people for the job. | |||
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Social Perceptiveness | Being aware of others' reactions and understanding why they react as they do. | |||
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Time Management | Managing one's own time and the time of others. | |||
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Negotiation | Bringing others together and trying to reconcile differences. | |||
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Judgment and Decision Making | Considering the relative costs and benefits of potential actions to choose the most appropriate one. | |||
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Management of Financial Resources | Determining how money will be spent to get the work done, and accounting for these expenditures. | |||
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Persuasion | Persuading others to change their minds or behavior. | |||
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Systems Analysis | Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes. | |||
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Mathematics | Using mathematics to solve problems. | |||
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Instructing | Teaching others how to do something. | |||
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Service Orientation | Actively looking for ways to help people. | |||
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Management of Material Resources | Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work. | |||
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Active Learning | Understanding the implications of new information for both current and future problem-solving and decision-making. | |||
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Learning Strategies | Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things. | |||
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Operation Monitoring | Watching gauges, dials, or other indicators to make sure a machine is working properly. | |||
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Systems Evaluation | Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system. | |||
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Important Ability Competencies | Competency Description | |||
Oral Comprehension | The ability to listen to and understand information and ideas presented through spoken words and sentences. | |||
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Oral Expression | The ability to communicate information and ideas in speaking so others will understand. | |||
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Written Comprehension | The ability to read and understand information and ideas presented in writing. | |||
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Speech Clarity | The ability to speak clearly so others can understand you. | |||
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Written Expression | The ability to communicate information and ideas in writing so others will understand. | |||
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Problem Sensitivity | The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. | |||
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Speech Recognition | The ability to identify and understand the speech of another person. | |||
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Near Vision | The ability to see details at close range (within a few feet of the observer). | |||
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Deductive Reasoning | The ability to apply general rules to specific problems to produce answers that make sense. | |||
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Inductive Reasoning | The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). | |||
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Information Ordering | The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations). | |||
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Category Flexibility | The ability to generate or use different sets of rules for combining or grouping things in different ways. | |||
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Mathematical Reasoning | The ability to choose the right mathematical methods or formulas to solve a problem. | |||
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Number Facility | The ability to add, subtract, multiply, or divide quickly and correctly. | |||
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Selective Attention | The ability to concentrate on a task over a period of time without being distracted. | |||
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Tools/Technology Example | Product Category | |||
ABOL Manifest Systems | Label making software | |||
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Aljex Inventory | Inventory management software | |||
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Cadre Technologies Cadence Warehouse Management System | Materials requirements planning logistics and supply chain software | |||
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Catalyst International CatalystConnect | Materials requirements planning logistics and supply chain software | |||
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DSA Foxware Warehouse Management | Inventory management software | |||
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Enterprise resource planning ERP software | Enterprise resource planning ERP software | |||
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Graphics software | Graphics or photo imaging software | |||
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HighJump Software Warehouse Advantage | Project management software | |||
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IBM i2 Transportation Manager | Materials requirements planning logistics and supply chain software | |||
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Infor ERP Baan | Enterprise resource planning ERP software | |||
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Infosite Technologies DM Warehousing | Project management software | |||
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Integrated Decision Support Corporation Netwise Supply Chain | Materials requirements planning logistics and supply chain software | |||
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Integrated Decision Support Corporation Swap Advice | Materials requirements planning logistics and supply chain software | |||
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Integrated Decision Support Netwise Enterprise | Analytical or scientific software | |||
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Integrated Decision Support Netwise Frontline | Analytical or scientific software | |||
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IntelliTrack Warehouse Management System | Materials requirements planning logistics and supply chain software | |||
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International Business Systems software | Inventory management software | |||
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Logility Voyager WarehousePRO | Inventory management software | |||
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MRA Technologies MRATrack Warehouse Management System | Inventory management software | |||
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Microsoft Access | Data base user interface and query software | |||
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Microsoft Office software | Office suite software | |||
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Microsoft Outlook | Electronic mail software | |||
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Microsoft PowerPoint | Presentation software | |||
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QUALCOMM QTRACS | Analytical or scientific software | |||
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QUALCOMM ViaWeb | Analytical or scientific software | |||
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Radio Beacon WMS | Materials requirements planning logistics and supply chain software | |||
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RedPrairie DLx Warehouse | Materials requirements planning logistics and supply chain software | |||
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SSA Global Warehouse Management System WMS | Materials requirements planning logistics and supply chain software | |||
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Scanlon Associates LogPak | Compliance software | |||
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Sentai Pinpoint | Inventory management software | |||
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Sentai WarehouseTrac | Project management software | |||
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Spreadsheet software | Spreadsheet software | |||
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Supply chain event management software | Materials requirements planning logistics and supply chain software | |||
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TECSYS EliteSeries | Materials requirements planning logistics and supply chain software | |||
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TECSYS PointForce Enterprise | Materials requirements planning logistics and supply chain software | |||
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Word processing software | Word processing software | |||
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WorkForce Software EmpCenter Time and Attendance | Time accounting software | |||
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Barcoding labels | Bar code labels | |||
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Barcoding scanners | Bar code reader equipment | |||
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Cell phones | Mobile phones | |||
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Desktop computers | Desktop computers | |||
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Digital cameras | Digital cameras | |||
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Forklifts | Forklifts | |||
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Global positioning systems GPS | Vehicular global positioning systems | |||
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Laptop computers | Notebook computers | |||
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Pallet jacks | Pallet trucks | |||
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Personal computers | Personal computers | |||
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Personal digital assistants PDA | Personal digital assistant PDAs or organizers | |||
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Radio frequency handheld terminals | Radio frequency data communication equipment | |||
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Radio frequency identification RFID devices | Radio frequency identification devices | |||
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Radio frequency truck-mounted terminals | Radio frequency data communication equipment | |||
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Wireless communication and satellite positioning tools | Location based messaging service platforms | |||
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Prerequisite Qualification Category | Education and Experience Level | |||
Required Level of Education | Bachelor's Degree | |||
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On-Site or In-Plant Training | Up to and including 1 month | |||
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Related Work Experience | Over 4 years, up to and including 6 years | |||
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Alternate Job Title(s) | |||
Ammunition Storage Superintendent | |||
Building Supervisor | |||
Bulk Plant Manager | |||
Cold Storage Supervisor | |||
Compressor Stations Superintendent | |||
Customer Service Manager | |||
Dispatch Manager | |||
Dispatcher | |||
Distribution Center Manager | |||
Distribution Coordinator | |||
Distribution Manager | |||
Distribution Operation Manager | |||
Distribution Superintendent | |||
Head of Import Coordination and Production | |||
Head of Physical Distribution and Logistics | |||
Import Coordinator | |||
Import Export Manager | |||
Import Manager | |||
Import-Export Agent | |||
Importer Exporter | |||
International Trade Specialist | |||
Load Out Supervisor | |||
Locker Operator | |||
Logistics Manager | |||
Logistics Supply Officer | |||
Marine Oil Terminal Superintendent | |||
Measurement Superintendent | |||
Operations Manager | |||
Parking Garage Manager | |||
Parking Lot Manager | |||
Pipelines Superintendent | |||
Print Traffic Manager | |||
Receiving Manager | |||
Sewer System Supervisor | |||
Shipping Coordinator | |||
Shipping Manager | |||
Shipping Receiving Manager | |||
Shipping Supervisor | |||
Station Manager | |||
Storage Manager | |||
Stores Supervisor | |||
Substation Manager | |||
Supply Controller | |||
Supply Officer | |||
Supply Requirements Officer | |||
Telegraph Office Manager | |||
Warehouse Foreman | |||
Warehouse Manager | |||
Warehouse Operations Manager | |||
Warehouse Supervisor | |||
Warehouse/Distribution Manager | |||
Warehouser | |||
Water and Sewer Systems Superintendent | |||
Waterworks Supervisor | |||
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